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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Hello. Concerning the watch with the order number ○, the billing amount ...

Original Texts
こんにちわ

オーダー番号〇の時計の件ですが、クレジットカード会社に来ている請求金額と、御社から送ってもらった金額が合いません。

１万円以上高い金額で、請求が来てます。

おそらく、２０日たって支払をキャンセルして、再度御社が請求したため、為替変動があり生じているものと思います。

どちらにしても、私はＪＰＹ表記の御社の表示金額で支払をしてますので、差額分を至急返金してください

もしくは、€で支払をしていいですが、その場合は別のクレジットカードで払います。

商品がまだ届かないがいつ届くんだ！？




mura
Translated by mura

Hello.

Concerning the watch with the order number ○, the billing amount sent to my credit card and the amount you asked for me are different.

The billing amount to my credit card is more than 10000 yen higher.

I cancelled payment in 20 days after transaction, and you again asked me for payment. Perhaps it would be the reason; I think the fluctuation in exchange caused this situation.

At any rate, I will make payment according to the money you asked in JPY rate, so please sent back the difference in the money to me rapidly.

Or I can pay by €, but in that case I will pay with a different credit card.

I haven’t received the item yet. When will it be delivered!?

Result of Translation in Conyac

Number of Characters of Requests:
240letters
Translation Language
Japanese → English
Translation Fee
$21.6
Translation Time
about 3 hours
Freelancer
mura mura
Starter
翻訳歴８か月

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mura's Public Translations

If by any chance the item should be sold out, I will refund to you.
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The U.K.

I paid back all the amount of the item charge because it was said broken.
As I have to ask the compensation for the damage to the freight forwarder, I need the buyer’s prof that the item had been broken.
However, I cannot contact with the buyer. The buyer still keep the broken item.
I want to contact with the buyer.
Please help me to contact with the buyer.
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We have received your notice about returning goods and refund.

Our policy of refund is as follows.
If the item is unopened, we will refund all the money excepting the shipping charge.
In case you opened it, we will refund 50% of the charge excepting the shipping charge.
For the shipping charge, we already paid for it as the actual expense, so we cannot refund for it. So we ask for your understanding.
Please defray for the cost of sending back the item.

The time limit of the refund is within a week after we get the item.
If we don’t get the item or it has a remarkable problem such as damage or missing of its parts, we cannot refund the money. Please understand this.
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