私は配送予定日前に商品を届けました。
配達の不備は購入者かシンガポール郵便局の責任です。
私が送料の返金を断った訳ではなく
その前に購入者がアマゾンに問い合わせた時にその様に言われたそうです。
調査請求書(inquiry)は通常数週間かかるものであり、
わざわざ調査請求書を書きに行ったり
何回もメールのやり取りをしたにも関わらず
このような評価をいただき残念です。
キャンセルした理由は発売予定日の数ヶ月前であり
商品が手元になかったからです。
Rating
58
Translation / English
- Posted at 07 Mar 2013 at 04:55
I delivered the item before the expected delivery date.
The problem with delivery is the responsibility of the Singapore post office.
It's not that I refused to return the shipping costs,
it's that before I even could, the buyer was claiming that I had to Amazon.
Inquiries usually take several weeks,
so it's a shame that I should receive a bad review
and that the buyer should write that inquiry,
ignoring the multiple times that we had corresponded.
The buyer canceled the order because
the item didn't reach them until several months after the order was placed.
ponta likes this translation
The problem with delivery is the responsibility of the Singapore post office.
It's not that I refused to return the shipping costs,
it's that before I even could, the buyer was claiming that I had to Amazon.
Inquiries usually take several weeks,
so it's a shame that I should receive a bad review
and that the buyer should write that inquiry,
ignoring the multiple times that we had corresponded.
The buyer canceled the order because
the item didn't reach them until several months after the order was placed.
Rating
56
Translation / English
- Posted at 07 Mar 2013 at 01:55
I delivered your product before the estimated delivery date.
The Singapore Post Office or the buyer is responsible for the lack of delivery.
I did not refuse to refund your shipping cost.
Before it seems like that's what Amazon was told when the buyer contacted them.
An invoice investigation (inquiry) usually takes a few weeks, but we can go through writing an invoice investigation.
Even though I had exchanged several emails with the buyer,
I'm sorry to recieve a reputation like this.
The reason for the cancellation was that it was few months before the product's release date, so it was not yet in-stock.
ponta likes this translation
The Singapore Post Office or the buyer is responsible for the lack of delivery.
I did not refuse to refund your shipping cost.
Before it seems like that's what Amazon was told when the buyer contacted them.
An invoice investigation (inquiry) usually takes a few weeks, but we can go through writing an invoice investigation.
Even though I had exchanged several emails with the buyer,
I'm sorry to recieve a reputation like this.
The reason for the cancellation was that it was few months before the product's release date, so it was not yet in-stock.
Rating
45
Translation / English
- Posted at 07 Mar 2013 at 00:31
I sent the product on the planned day.
Any problem caused in the sending processed were by singapore postage or the buyer.
It was not like I declined the return of postage fee,
the buyer contacted AMAZON and were told that before hand.
Inquiry usually takes couple of weeks and even though we went through writing a research receipt and writing emails, it is very regretful to get a rating as such.
The reason for cancel was because it was a product planned on selling couple of months after and we did not have the product then.
Any problem caused in the sending processed were by singapore postage or the buyer.
It was not like I declined the return of postage fee,
the buyer contacted AMAZON and were told that before hand.
Inquiry usually takes couple of weeks and even though we went through writing a research receipt and writing emails, it is very regretful to get a rating as such.
The reason for cancel was because it was a product planned on selling couple of months after and we did not have the product then.
★★★★☆ 4.0/1
