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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Hello. I'm contacting you because I found a problem on the lens I bought fro...

Original Texts
こんにちは。
先日あなたから購入したレンズに問題があることが判明し、連絡させて頂きました。
レンズを使用しかけるまで気づかなかったのですが、後ろのレンズの蓋を外すと
一緒にプラスチックの部品が外れ、修理痕がありました。
ネジも一つありません。
前のレンズにも傷があり、あなたの商品説明に記載がなかったのは非常に残念です。
レンズを返品したいので、返金のほうよろしくお願いします。
送料はこちらで持ちます。
証拠の画像を撮影してありますので、必要なら送信します。
transcontinents
Translated by transcontinents
Hello.
I'm contacting you because I found a problem on the lens I bought from you the other day.
I did not notice until I almost used it, when I took off the cover of rear lens,
plastic parts fell off with them and there was a trace of repair.
There is no screw either.
Front lens also has damage, and I regret that you did not mention any of this in the item description.
I'd like toreturn the lens, so please make refund.
I will bear the shipping cost.
I took photos as evidence, so if you need them, I'll send them to you.

Result of Translation in Conyac

Number of Characters of Requests:
222letters
Translation Language
Japanese → English
Translation Fee
$19.98
Translation Time
about 1 hour
Freelancer
transcontinents transcontinents
Starter
ビジネス文書作成、交渉、輸出入実務の経験があり、ビジネス関連コミュニケーションが得意分野です。
迅速、簡潔で適切な翻訳を心がけています。


I ...

Other Translations From Japanese To English Are Made Public

I was so overjoyed to read your mail that I wept. Thank you so much for caring and worrying about me. No one has ever said such a thing to me before, so I am very grateful. Understood. I understand that you are striving hard towards achieving your dream. I will also work hard on my painting while in Japan. Although I am not good, I will practise every day to become adept at painting to sho...
Japanese → English
Thanks for your contact us. This is BB from ＸＸＸ. I am sorry for late reply. Do you have Business account in Amazon? If you have a Business account, you can purchase this binoculars at the below reasonable price. The number of item Price xxx yyy You can register business account here. https://www.xxxx If you have any questions, please feel free to contact us. Thanks.
Japanese → English
1. I finished talking with the seller. As it is sent by global shipping, I inquired eBay. They said that return request must be submitted and do escalation. They also said that it is not requested to return the item by talking with the seller. 2. I am grateful that you inquired the eBay. I inquired the eBay. They said that as it is sent via global shipping, return request must be submitte...
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transcontinents's Public Translations

I apologize for the delayed payment. Log in to bank account is temporarily locked, and currently I'm in process to have it unlocked. I guess the issue will be solved within this week. Or I think I can make payment immediately via PayPal.
Do you have PayPal account??
Japanese → English
I received a message from an upset buyer because tariff was imposed. Also, I received a negative feedback.

Buyer: kreymud

In the past, eBay deleted negative feedback from buyers due to tariff several times.

You can see by checking communication via messages, so please kindly check and delete negative feedback.
Japanese → English
Thanks for your reply.
Do you offer any buyer discount?
Your shop offers a lot of attractive brands, and if I get discount I can sell them in Japan, so I hope to continue buying from you.
I appreciate your kind consideration.
Thank you.
Japanese → English
Sorry for not being able to reply due to time difference between Minnesota and Japan.

I haven't used Microsoft teams, but I think I can use it.
Just in case, will you prepare Zoom or Skype as well?

There is 14-hour time difference between Japan and Minnesota, so considering your schedule, our translator and myself, I'd like to request the following.

1. 6am to 9am, Monday-Thursday in Minnesota time
2. Or after 3pm on Friday, Minnesota time
Japanese → English