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[Translation from Japanese to English ] Thank you for your message. First of all, please understand I have no inte...

Original Texts
連絡ありがとうございます。

まずはじめに私はあなたを騙すつもりなど全くないことを理解してください。

そして、１月２０日のメールで３つの商品を全て交換したいということを
お伝えしたことを思い出してください。

私の交換要求に対してあなたからは素早く誠意ある対応をしていただきました。

そこで私は業務を委託している倉庫会社にすべての商品の返品作業を依頼しました。

倉庫会社から発送完了の連絡があったので、私はあとは交換商品の到着を待つだけだと思っていたのです。

そのため、昨日あなたから商品を１ヶ送ったという知らせをいただき、まだあと２ヶ残ってると思った次第です。

この問題は私と倉庫会社との行き違いによるものと思われ、
あなたには謝らなければなりません。

ただ、残りの２ヶはどうしても必要なので、すぐに返品させて頂きたいと思います。

もちろん、この返品にかかわる送料はこちらのミスなので、あなたが払う必要はありません。

送り先をお知らせください。

そして到着次第、交換品をお送りください。

よろしいですか？

ご質問があればお知らせください。
naoya0111
Translated by naoya0111
Thank you for your reply。

Please understand that I didn't mean to cheat on you.

Also please remember the email from Jan 20th which I said that I would like to exchange 3 items.

You responded to me really quickly and kindly.

So I asked the storage company that I subcontract with to send back all the items.

The storage company told me that they had shipped the items, so I thought I just needed to wait for the items.
So I thought 2 more items would come after you told me that you had send 1 item.

This problem is for between the storage company and me, so I really need to apologize to you.

However, I really need the 2 items, so I will send them back.

Of course, it's our mistake and you don't need to pay anything.

Please inform me of the shipping address.
And after you receive the items, please send me exchange items.

Is this ok with you ?

Please let me know if you have any questions.

Result of Translation in Conyac

Number of Characters of Requests:
453letters
Translation Language
Japanese → English
Translation Fee
$40.77
Translation Time
20 minutes
Freelancer
naoya0111 naoya0111
Starter
日本在住しています。北米に４年滞在、勤務歴があります。
翻訳は英日、日英の両方可能です。

このサイトを通じて自分自身の翻訳技術の向上、またネットワ...

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naoya0111's Public Translations

Thank you for your inquiry.

Here is the current situation of the product.

The product you shipped arrived at Haneda airport in Japan yesterday.

It will arrive at our shop tomorrow or day after tomorrow.

After receiving the product, we will check the product, and then ask the manufacturer to repair it.

It will take about 10 ~ 14 days after we asked the manufacturer to repair it.

We will contact you again once we receive the product.

We truly apologize for this inconvenience and thank you for your patience.
Japanese → English
We apologize for this problem.

We have just been told by the　warehouse dealer that the item you purchased would come in our store in May.
This is our fault.
For this inconvenience, we will give you the full refund, and also let you know first.

Of course, we will give you a discount price. Thank you for your understanding.

Again we deeply apologize for this inconvenience.
Japanese → English
１、質問に答えてもらっていませんので、もう一度言いますね。オークションの画像に写っているナイフを違うナイフと交換しましたか？なんだか、私が払ったナイフの在庫が無くて違う商品を送ってきた気がします。

２、ナイフの日本からの送料で150ドルも請求する人はいません。送料が必要な高価なナイフは私が払った20ドルかかりますが、多くの日本人のディーラーは送料無料で提供してくれます。特に購入したナイフを違うナイフに交換される可能性があるので他のナイフをあなたから購入する気は現在ありません。
English → Japanese
３、ほとんどのステッカーは剥がすことが出来るので、ステッカーが水を使えば剥がれるかどうかはもう全然気にしていません。気になって知りたいのは、最初に購入したナイフを他のナイフと交換したかです。

購入したナイフは受け取けりました。そのナイフは購入したナイフのオークションページにあったナイフとは違くような気がします。オークションページにあったナイフは、持ち手にステッカーはありません。それに現在あなたは全てのオークションの写真を変更してます。（証明するために元のページの写真も保存しています。）私が持っているナイフはオークションページにあった本当のナイフですか、それとも交換品ですか？
English → Japanese