[Translation from Japanese to English ] It is true that it was past warranty period when I received the product. Howe...

Original Text / Japanese

私が、その製品を受け取った時には保証期間は既にすぎていたのは事実です。ただ、彼女も忙しかったり、夏休みを挟んだりしたので製品を送るのをすっかり忘れていて、患者さんは悪くないと言うのです。

Translation / English

It is true that it was past warranty period when I received the product. However, she says that she forgot to send the product since she was busy and also between in summer vacation, so she says that it is not patient's fault.

Translation / English

It's true that when I received those products the warranty period had already passed. However, she was also very busy and it was in between the summer vacation, so we completely forgot to send the products, and it is therefore not the patient's fault.

Translation / English

It is true that the warranty for the products had been expired when I received them. She had been busy and we had summer holiday, and she completely forgot to send them back to you. I believe that she the patient is not to be blamed.