URGENT: Cancellation of Order #101-1259413【再送】
Dear Rachel Tolin,
私は日本時間の2012年8月26日 23:14にあなたのサイトから下記の商品を注文操作しました。
注文番号 #101-1259413
Jeffrey Campbell Short Rouges Boot in 2 Colors --- Price US$249.95
しかし、それは購入を希望したのではなく、誤って操作し注文をしてしまったものでした。
その後すぐに日本時間の2012年8月26日 23:32(18分後)にキャンセルの意志をメールで伝えています。
わずか18分後にキャンセルをしたにも関わらず、すでに出荷の処理がされいるからキャンセルに応じられないというあなた方の主張には納得ができません。
ただちにキャンセル要求を承認し、返金をしていただきたい。
よろしくお願いします。
翻訳 / 英語
- 2012/08/28 12:49:29に投稿されました
However, I did not want to buy that and ordered it by mistake.
Immediately afterwards on Aug. 26, 2012 23:32 (18 minutes later) I sent by email my intent to cancel.
I cannot understand how it could be that, despite canceling only 18 minutes later, you claim that the shipping has already been processed and a cancellation is not possible.
I am asking you to agree to my demand for a cancellation and give me a refund.
Thank you in advance.
Immediately afterwards on Aug. 26, 2012 23:32 (18 minutes later) I sent by email my intent to cancel.
I cannot understand how it could be that, despite canceling only 18 minutes later, you claim that the shipping has already been processed and a cancellation is not possible.
I am asking you to agree to my demand for a cancellation and give me a refund.
Thank you in advance.
翻訳 / 英語
- 2012/08/28 14:13:15に投稿されました
However, that was not the item I intended to order. I made a mistake when I placed the order.
Right afterwards, on August 26 2012 11:32pm Japan time (18 minutes after ordering) I sent a cancellation request by email. Despite the fact that it was only 18 minutes after I placed the order, you responded that you could not cancel the order because the shipment processing may have already begun. I cannot accept this reason.
I would like you to immediately accept my request for order cancellation and refund my money.
I am looking forward to your positive response. Thank you.
Right afterwards, on August 26 2012 11:32pm Japan time (18 minutes after ordering) I sent a cancellation request by email. Despite the fact that it was only 18 minutes after I placed the order, you responded that you could not cancel the order because the shipment processing may have already begun. I cannot accept this reason.
I would like you to immediately accept my request for order cancellation and refund my money.
I am looking forward to your positive response. Thank you.