いろいろ対応してくれてありがとうございます。
カタログを見る限りビスは２本入っていたようです。
添付写真のように剥がれたプラ部分から落ちたのだと思います。
梱包の中をよく探しましたが見当たりませんでした。
本体部分は問題ないので、御社に在庫が無ければこちらで何とかします。
もう一点、前回も購入した#0000に関しまして。
届いた５点の中には品番は同じですがHPの商品写真にはあるスピーカーが無いものがありました。
もし可能であれば今回の注文分はスピーカー付属の商品を発送願います。
Rating
50
Translation / English
- Posted at 02 Jun 2012 at 04:16
Thank you for your sincere support.
As I can see from the catalogue, there are 2 screws.
I am guessing it probably fell off from the plastic part, which was peeled off like attached picture.
I could not find them in the package even after the careful search.
Since there is no problem on the body, I will take care of it if you don't have them in your stock.
One more thing, which is regarding the #0000 which I have purchased before.
Among 5 of them, some were missing speaker(s) that is listed on HP product picture with the same item #.
If possible, I would like you to ship the speaker attachment for this order.
mokomoko likes this translation
As I can see from the catalogue, there are 2 screws.
I am guessing it probably fell off from the plastic part, which was peeled off like attached picture.
I could not find them in the package even after the careful search.
Since there is no problem on the body, I will take care of it if you don't have them in your stock.
One more thing, which is regarding the #0000 which I have purchased before.
Among 5 of them, some were missing speaker(s) that is listed on HP product picture with the same item #.
If possible, I would like you to ship the speaker attachment for this order.
Rating
50
Translation / English
- Posted at 02 Jun 2012 at 04:20
Thank you very much for all your help.
As far as I can see from the catalogue, there were 2 screws included.
As you can see from the attached picture, they seem to have come off from the plastic area.
I looked carefully through the packaging but I could not find them.
There were no problems with the main body, so if you do not have any more screws in stock then I will just have to manage somehow by myself.
Also, I have another query about item #0000 which I purchased last time.
The 5 items that I received have the same product number, however, on your home page I saw some pictures of products that had no speakers.
If possible, I would like the items in this current order to be sent with the speakers.
mokomoko likes this translation
As far as I can see from the catalogue, there were 2 screws included.
As you can see from the attached picture, they seem to have come off from the plastic area.
I looked carefully through the packaging but I could not find them.
There were no problems with the main body, so if you do not have any more screws in stock then I will just have to manage somehow by myself.
Also, I have another query about item #0000 which I purchased last time.
The 5 items that I received have the same product number, however, on your home page I saw some pictures of products that had no speakers.
If possible, I would like the items in this current order to be sent with the speakers.
