[Translation from Japanese to English ] Dear the person in charge in the customer support, Thank you very much for...

Original text

カスタマーサポート　ご担当者様

この度はご返金を頂きまして、どうもありがとうございます。
とても助かりました。
また長い間、色々とお手数をお掛けして申し訳ありませんでした。

本日、無事に楽器が修理より戻って来ました。
正常に音が出るようになり演奏できるようになりました。
これから大切に楽器を使わせて頂きたいと思います。

ありがとうございました。

Translation / English

Dear the person in charge in the customer support,

Thank you very much for giving me a refund this time.
I'm happy with your correspondence.
Also, I'm sorry to cause you a lot of trouble for a long time.

I received a repaired musical instrument without any trouble today.
It makes sounds regularly and I can play it.
I will play it with extra care from now on.

Thank you.

Translation / English

Thank you for the repayment. I really appreciate it.
And I am very sorry to have troubled you so much for a long time.

Today, I received the musical instrument with no problem.
I can now play it and will keep it with great care.

Thank you very much.

上記のように英訳させていただきました。
少しでもお役にたてると嬉しいです。

chiyo- over 12 years ago
To the person in charge of customer supportを最初につけてください。忘れていました。
申し訳ありませんでした。

Translation / English

To Whom it May Concern

Thank you very much for your refund at this moment.
You've been very helpful.
In addition, I apologize for any trouble this may have caused you for such long time.

Today, my instrment was totally fixed and returned to me.
I can play on the instrument which now can make normal sounds.
Now I'd like to use it with special care.

Thank you very much.