CHAPTER 19-4
The very same principles are involved in being a cheer-leader in the workplace. A great boss cheers for the home team, the employees. Individuals aren't singled out publicly for making mistakes. When someone is involved in a good deal or makes a great decision, a great boss lets everyone know about it. A great boss doesn't give up on employees because of a mistake. A great boss encourages them to overcome the bad feelings and perform up to their potential.
By trumpeting the successes of employees to higher ranking executives, a great boss builds in the leadership confidence that a talented and winning team is on the field and will get the job done, even if members have suffered a temporary setback.
従業員の良い業績を重役に知らせる事で、偉大なボスはたとえ一時的な後退を強いられていたとしても、才能がある勝ち組が現場にいて、良い仕事を成し遂げることに関する自信を持つのだ。
社員の成功を上席の幹部へ報告することで、偉大な上司は、才能ある勝ち組のチームが仕事を担当し、チームのメンバーが一時的に挫折していたとしても、きっちり仕事をやり遂げるというリーダーとしての自信を築き上げるのである。