1月14日に注文した荷物がこちらにまだ届いていません。
Fedexに問い合わせたところ、添付のファイルに荷物の情報を記入してほしいと返信がありました。
つきましては、添付ファイルの「外装」箇所にわかる範囲で記入していただけないでしょうか?
またFedexの追跡情報を見ると「荷送人の指示により荷物は配送予定日まで配送されません」となっているのですが、配送予定日を指定されましたか?
お手数ですがよろしくお願いします。
I inquired Fedex, and they told me to fill in the information of the item in attached file.
For this reason, would you list it at outside of the attached file?
I checked the tracking information of the Fedex. I found that "the item has not been sent until the day it is expected to be sent by the request of sender". Have you designated the day to send?
I hate to ask you a favor, but appreciate your understanding.
I talked with FedEx saying that there is a reply asking to fill out the package information in the attached file. Because of that, please fill out the EXTERNAL PACKAGE section on attachments as much as you can.
Also, when I checked the tracking information of FedEx, and it says “Per shipper instructions, package will not be delivered until the scheduled delivery date”, did you designate the date of shipping?
Sorry to trouble you but I need your prompt reaction.
With regards.
I contacted FedEx and was told that I needed to fill out the attached document with the package information.
Could you complete the "External Packaging" section of the attachment as much as possible?
In addition, the FedEx tracking information indicates "per shipper instructions, package will not be delivered until the scheduled delivery date". Did you specify the scheduled delivery date?
Thank you for your cooperation.