お世話になります。
ORDER NUMBER 1の〇を購入して破損して届きました。
出品者に連絡したところ返金を了承してくれました。
また商品は破損している為、返品しなくていいと言われました。
Messagesで証拠の写真も添付しております。
Global Shipping Programで発送したので
出品者側から返金できないといわれました。
私からebayに問い合わせしてくださいと言われました。
どうのような手続きをすればいいでしょうか？
よろしくお願い致します。
Rating
50
Translation / English
- Posted at 04 Feb 2022 at 06:22
Hello again.
I received ○, order number 1 with damage.
I contact the supplier, and then he/she accepted the refund.
Also he/she told me that I don't have to return the product because of its damage.
The picture as evidence is attached in Messages.
But the supplier told me that he/she send me using Global Shipping Program, so that
he/she cannot refund from the supplier.
I was advised to inquiry ebay about this matter.
What shall I do?
Best regards.
I received ○, order number 1 with damage.
I contact the supplier, and then he/she accepted the refund.
Also he/she told me that I don't have to return the product because of its damage.
The picture as evidence is attached in Messages.
But the supplier told me that he/she send me using Global Shipping Program, so that
he/she cannot refund from the supplier.
I was advised to inquiry ebay about this matter.
What shall I do?
Best regards.
Rating
52
Translation / English
- Posted at 04 Feb 2022 at 06:39
Hi,
I ordered 〇 at order number 1 and it arrived broken.
When contacting the person on the list, he approved the refund.
Also, the item was broken so he said I don't have to return the item.
I have also attached the photo for the proof of Messages.
As shipped by Global Shipping Program, I was said that the refund cannot be made.
I was said that I need to ask eBay for this matter.
What sort of procedures should I do?
With regards.
I ordered 〇 at order number 1 and it arrived broken.
When contacting the person on the list, he approved the refund.
Also, the item was broken so he said I don't have to return the item.
I have also attached the photo for the proof of Messages.
As shipped by Global Shipping Program, I was said that the refund cannot be made.
I was said that I need to ask eBay for this matter.
What sort of procedures should I do?
With regards.
konnyaku33様 おはようございます。このたびはお世話になり、ありがとうございます。２つほど修正をお願いしても宜しいでしょうか。ひとつは２行目のorder number 1の後にI purchasedを挿入してください。ふたつめは下から３行目のinquiryを inquire ofに変更してください。宜しくお願いいたします。