[Translation from Japanese to English ] I will refund you the amount of the item which has not arrived yet. Anyway...

Original text

まだ、商品がそちらへ届いていない分を返金をします。

しかし、既に届いている商品の返金は、当然ですができません。

なので、どの商品が到着しているかを確認したいので、写真を送ってください。

もし、全額返金を希望するなら、商品を私に返品する必要があります。

私が荷物を受け取ったら返金の手続きとなります。

ご理解とご協力をお願いします。

Translation / English

I will refund you the amount of the item which has not arrived yet.

Anyway, I cannot refund for the item which has already arrived.

I would like to confirm which items have already arrived, so could you please send the pictures?

If you want to get the refund, you need to return the item.

After I received the item, I proceed to refund for it.

Thank you for your understanding and cooperation.

Translation / English

I will refund the money for items that did not arrive at your side.
But, I cannot make it as the items you already received.
Therefore, please send me a photo of items you have already received.
If you need a full refund, you need to return all the items to me.
Once I receive them all, I will proceed with the refund.
I appreciate your understanding.