数日前、私のメキシコのアカウントがdeactivatedとなりました
メキシコのアカウントは北米統一アカウントです
アマゾンからの通知メールは下記に転載します
おそらくアカウントを２つ持っていたことが規約違反とされたのだと考えています
弊社は2016年に日本のチームから正式にもう一つのアカウントを持つことを許されました
当時は北米アカウントはありませんでしたので、メキシコのチームは弊社が2つアカウントを持っている
ことを知らずに規約違反にしたと考えています
このような事態は解決できますか？
Rating
53
Native
Translation / English
- Posted at 02 Aug 2020 at 13:34
A few days ago, my Mexico account, which was linked together with my North American account, was deactivated. The notification I got from Amazon is below:
It's possible that you were marked for code violation for holding two accounts.
Our company was formally granted permission to hold an additional account by the Japan team in 2016. At the time, we didn't have a North American account, so we think that the Mexico team marked us for code violation without knowing we could have two accounts.
Could you please assist us in resolving this issue?
It's possible that you were marked for code violation for holding two accounts.
Our company was formally granted permission to hold an additional account by the Japan team in 2016. At the time, we didn't have a North American account, so we think that the Mexico team marked us for code violation without knowing we could have two accounts.
Could you please assist us in resolving this issue?
Rating
50
Translation / English
- Posted at 02 Aug 2020 at 13:17
A few days ago, my Mexican account was deactivated.
My Mexican account is a unified North American account
The notification email from Amazon will be reprinted below.
I think that having two accounts is probably a violation of the rules.
Our company was officially allowed to have another account by the Japanese team in 2016.
At that time, we did not have a North American account, so the Mexican team has two accounts.
I think I violated the rules without knowing about it.
Can you this kind of situation be solved?
My Mexican account is a unified North American account
The notification email from Amazon will be reprinted below.
I think that having two accounts is probably a violation of the rules.
Our company was officially allowed to have another account by the Japanese team in 2016.
At that time, we did not have a North American account, so the Mexican team has two accounts.
I think I violated the rules without knowing about it.
Can you this kind of situation be solved?
Rating
52
Translation / English
- Posted at 02 Aug 2020 at 13:38
A few days ago, My account in Mexico became deactivated.
The account in Mexico is the unified account in North America.
The notification from Amazon is put below.
It was probably considered to be a violation that I had two accounts.
Our company was formally permitted to have another account from the Japanese team.
At that time, we didn't have an account in North America. Therefore the Mexican team breached the guideline without knowing that our company had two accounts.
Is it possible to solve this situation?
The account in Mexico is the unified account in North America.
The notification from Amazon is put below.
It was probably considered to be a violation that I had two accounts.
Our company was formally permitted to have another account from the Japanese team.
At that time, we didn't have an account in North America. Therefore the Mexican team breached the guideline without knowing that our company had two accounts.
Is it possible to solve this situation?
Rating
50
Translation / English
- Posted at 02 Aug 2020 at 13:31
A few days ago my Mexican account was deactivated
My Mexico account is a unified North American account
I will note the notification email from Amazon below.
I think it was probably a violation of the rules to have two accounts
We were officially allowed to have another account by the Japanese team in 2016
We didn't have a North American account at that time, so the Mexican team have two accounts.
I think I violated the rules without knowing that
Can this situation be resolved?
My Mexico account is a unified North American account
I will note the notification email from Amazon below.
I think it was probably a violation of the rules to have two accounts
We were officially allowed to have another account by the Japanese team in 2016
We didn't have a North American account at that time, so the Mexican team have two accounts.
I think I violated the rules without knowing that
Can this situation be resolved?
