あなたが注文した商品は、日本の正規販売店で販売されているものです。ボトルにMade in Japan の表記が確認できるかと思います。
日本において、偽物が存在することはあり得ませんのでご安心ください。
箱がなかったとのことですが、何らかの事情で箱が開けられてしまったのかもしれません。
あなたがご希望であれば返金の対応を致します。
Translation / English
- Posted at 20 Jul 2020 at 12:35
The item you ordered is sold at an authorized store in Japan. You should be able to see on the bottle that it is 'Made in Japan'.
In Japan, you will not find a fake item, so please do not worry.
You said there was no box, but there could've been some reason that the box was opened.
If you wish, I can give you a refund.
In Japan, you will not find a fake item, so please do not worry.
You said there was no box, but there could've been some reason that the box was opened.
If you wish, I can give you a refund.
Translation / English
- Posted at 20 Jul 2020 at 12:36
The product you ordered is sold at officially designated shops in Japan. I think you can verify this via the ‘Made in Japan’ label on the bottle. Please rest assured that there are no counterfeit products in Japan.
Since there is no box, it might be the case that it had already been opened. We will refund you the entire amount, as per your wish.
Since there is no box, it might be the case that it had already been opened. We will refund you the entire amount, as per your wish.
Translation / English
- Posted at 20 Jul 2020 at 12:34
The item that you ordered is the same as the ones sold in official retailers in Japan. You should be able to see "Made in Japan" printed on the bottle.
There is no possibility of fake items existing in Japan, so please do not worry.
I hear that there was no outer box. Maybe the outer box was opened for some reason.
If you want a refund, I will do so.
There is no possibility of fake items existing in Japan, so please do not worry.
I hear that there was no outer box. Maybe the outer box was opened for some reason.
If you want a refund, I will do so.