[Translation from Japanese to English ] Hello, Regarding the item I purchased, I am still unable to track it down....

Original Text / Japanese

こんにちは。
私が購入した商品の発送状況ですが、
未だに、トラッキングナンバーでの追跡ができません。

・何日に出荷しましたか？
・商品到着日の見込みなど、発送の状況、ご存知でしたら連絡いただけると助かります。

よろしくお願いします。

Translation / English

Hello,

Regarding the item I purchased, I am still unable to track it down.

- Could you tell me when you dispatched the item?
- Could you tell me the expected delivery date or the status of the delivery?

Thank you in advance

Translation / English

Hello,

In regards to the item I purchased, I haven't been able to track the package using the tracking number.

・When did the package go out?
・Could you please provide the information regarding the package such as the estimated date of arrival, the shipment status, etc?

Looking forward to hearing from you.

Thanks and regards,

Translation / English

Hi,
Regarding the shipping status of the item I purchased,
I am not able to trace the item by the tracking number yet.

When was the ship date?
If you know the current status, such as the estimated date of arrival, please let me know.
Thank you in advance.