２点質問があります。
①トップページに、「FREE SHIPPING／International $325+」と表示されていますが、350ドル（クーポンコード適用後の金額）を注文しようとしても、決済画面では送料30ドルと表示されますが何故でしょうか？
②以前、注文した際、インボイスにクーポンコード適用前の金額が表示されていたため、余計な関税の支払いが発生しました。インボイスには、クーポンコード適用後の、実際に支払った金額を表示して頂きたいのですが大丈夫でしょうか？
Rating
59
Native
Translation / Japanese
- Posted at 20 Feb 2018 at 16:11
I have two questions.
(1) I can see "FREE SHIPPING / International $325+" on the top page, but it is displayed that the shipping fee is $30 on the payment page even when I try to order $350 (the price after the coupon code is applied.) Can you tell me why?
(2) Since the price before the coupon code was applied was displayed on the invoice when I ordered before, I had to pay extra custom duties. Can you please make sure that the invoice should indicate the price after the coupon code is applied, which is the actual amount of money I will pay?
(1) I can see "FREE SHIPPING / International $325+" on the top page, but it is displayed that the shipping fee is $30 on the payment page even when I try to order $350 (the price after the coupon code is applied.) Can you tell me why?
(2) Since the price before the coupon code was applied was displayed on the invoice when I ordered before, I had to pay extra custom duties. Can you please make sure that the invoice should indicate the price after the coupon code is applied, which is the actual amount of money I will pay?
★★★★★ 5.0/1
Rating
52
Translation / Japanese
- Posted at 20 Feb 2018 at 16:11
1. "Free shipping/International 325 dollars ＋" is shown on top page.
I tries to order 350 dollars (amount after applying coupon code), but shipping charge 30 dollars is shown on the screen of making a settlement. I wonder why?
2. When I ordered before, I had to pay additional customs duties since amount before applying the coupon code is shown in invoice. I would like you to show the amount paid after applying the coupon code in the invoice. Is it all right for you?
I tries to order 350 dollars (amount after applying coupon code), but shipping charge 30 dollars is shown on the screen of making a settlement. I wonder why?
2. When I ordered before, I had to pay additional customs duties since amount before applying the coupon code is shown in invoice. I would like you to show the amount paid after applying the coupon code in the invoice. Is it all right for you?
★★★★☆ 4.5/2
Rating
52
Translation / Japanese
- Posted at 20 Feb 2018 at 16:26
I have two questions.
1: Although “FREE SHIPPING/ INTERNATIONAL $350+” appears in the top page, the shipping fee shows $30 in the settlement page when the price of my cart over $350 (applied coupon cord).
2: Once I ordered, I had to pay extra customs due to the price unapplied coupon in invoice. Then, I would like you to write the price applied coupon what I paid in invoice. I’m wandering if you would do me a favor.
1: Although “FREE SHIPPING/ INTERNATIONAL $350+” appears in the top page, the shipping fee shows $30 in the settlement page when the price of my cart over $350 (applied coupon cord).
2: Once I ordered, I had to pay extra customs due to the price unapplied coupon in invoice. Then, I would like you to write the price applied coupon what I paid in invoice. I’m wandering if you would do me a favor.
★★★★★ 5.0/1
Rating
50
Translation / Japanese
- Posted at 20 Feb 2018 at 16:15
I have two question.
1. Although "FREE SHIPPING／International $325+" is shown on the top page, the message of "the shipping cost is 30 USD" is written on the payment page when I tried to order 350 USD (the amount after applying the coupon code). Why does this situation occur?
2. When I made an order before, I had to pay the extra cost for customs since there was the amount before applying the coupon code on the invoice. Would it be possible for you to write the amount that I actually paid, namely after applying the coupon code, on the invoice?
1. Although "FREE SHIPPING／International $325+" is shown on the top page, the message of "the shipping cost is 30 USD" is written on the payment page when I tried to order 350 USD (the amount after applying the coupon code). Why does this situation occur?
2. When I made an order before, I had to pay the extra cost for customs since there was the amount before applying the coupon code on the invoice. Would it be possible for you to write the amount that I actually paid, namely after applying the coupon code, on the invoice?
★★★★☆ 4.0/2
