[Translation from Japanese to English ] I am really sorry this time. When I checked the tracking, there was a shippi...

Original text

この度は誠に申し訳ございません。
追跡番号を確認した所配送トラブルのため、荷物がまだ届けられていないようです。
取り急ぎ全額返金いたしました。
重ねてお詫び申し上げます。

Translation / English

I am really sorry this time.
When I checked the tracking, there was a shipping trouble and has not been arrived yet.
I will issue you a full refund at any rate.
I am really sorry again.

Translation / English

I apologize to you this time.
I checked the tracking number, and found that the item has not arrived yet due to trouble of delivery.
I refunded in full.
I apologize to you again.

Translation / English

I am really sorry for this time.
I have checked the tracking number and found out that the package has not been delivered yet due to delivery trouble.
A full refund has been processed immediately. I do apologize for the inconvenience.