I can see- it possible - camera was good while you packing it in Japan, but package was so safety and shipping is careful. Im sorry, really, this why it seems to bee mistake of your assistant or someone who not check camera during selling.
I'am really don't want to tell something bad about you, but i cannot understand- why we loosing time now.
And as i understand i need to start dispute?
貴方へ俗悪な情報をお知らせしたくないのですが、私たちが今時間を浪費している理由が分かりません。
このため紛争を始めないといけないですか。