お待たせしており申し訳ございません。
今、PayPalにお支払い頂いた資金が保留されており私の判断で返金ができない状況です。
PayPalからこの時期は荷物の配達が遅延することが多い為、あと10日程返金を待つように言われました。
あと10日程、返金をお待ち頂くことはできますか?
もし、あなたにとってすぐに必要な資金であればもう一度PayPalへ問い合わせ返金の手続きをお願いするつもりです。
ご検討お願いします。
Translation / English
- Posted at 04 Jan 2017 at 03:46
We apologize for the wait.
Currently, the funds paid via PayPal is on hold and I cannot process the refund on my judgment.
PayPal told us that at this period, the load distribution often gets delayed, so we need to wait ten more days for the refund.
Can we ask you to wait ten days for the refund.
If you need to have the money back immediately no matter what, then we will inquire PayPal once more and request the refund procedure.
Thank you for your understanding.
atori-entertainment likes this translation
Currently, the funds paid via PayPal is on hold and I cannot process the refund on my judgment.
PayPal told us that at this period, the load distribution often gets delayed, so we need to wait ten more days for the refund.
Can we ask you to wait ten days for the refund.
If you need to have the money back immediately no matter what, then we will inquire PayPal once more and request the refund procedure.
Thank you for your understanding.
Translation / English
- Posted at 04 Jan 2017 at 04:04
I'm sorry to keep you waiting.
Right now, I have reserved funds which have been paid to Paypal but the situation is that I decided that the repayment cannot be made. Because there are many payload deliveries from Paypal which are extended in this season, they said that the repayment will have to wait approximately another 10 days from now.
Are you able to wait for the repayment for about another 10 days?
If you need the repayment immediately, I will make another enquiry to Paypal and request the repayment procedure.
Could you please give this your consideration.
Right now, I have reserved funds which have been paid to Paypal but the situation is that I decided that the repayment cannot be made. Because there are many payload deliveries from Paypal which are extended in this season, they said that the repayment will have to wait approximately another 10 days from now.
Are you able to wait for the repayment for about another 10 days?
If you need the repayment immediately, I will make another enquiry to Paypal and request the repayment procedure.
Could you please give this your consideration.
Translation / English
- Posted at 04 Jan 2017 at 03:56
I am very sorry for have you waiting.
Right now the payment I received is on hold, based on my judgment the situation is that the repayment can not be done.
Because the time from paypal package delivery is delayed, they told me that it is necessary to wait 10 days for the repayment.
Coul you wait another 10 days for the repayment?
If you consider that the articles are necessary right away I intend to send an inquiry to paypal regarding the repayment procedure.
Please take this in consideration.
Right now the payment I received is on hold, based on my judgment the situation is that the repayment can not be done.
Because the time from paypal package delivery is delayed, they told me that it is necessary to wait 10 days for the repayment.
Coul you wait another 10 days for the repayment?
If you consider that the articles are necessary right away I intend to send an inquiry to paypal regarding the repayment procedure.
Please take this in consideration.