[Translation from Japanese to English ] One of my customers complains about the product but I don't know what to do. ...

Original text

お客様から商品にご不満があるという連絡をいただきましたが、対処方法がわかりません。

Fullfillment by Amazon商品なので私に代わってご対応していただけないでしょうか。

宜しくお願いします。

Translation / English

One of my customers complains about the product but I don't know what to do.

Since it is a Fullfillment by Amazon, Will you deal with that instead of me?

Thnak you.in advance for your cooperation.

Translation / English

I received a message from a customer that he or she has a complaint about the item.
But I do not know how to handle it.
As it is an item of fulfillment by Amazon, would you handle it in place of me?
I appreciate your cooperation.

Translation / English

We had received the compliant from customer about the product, but we do not know how to handle.
Because the product is Fullfillment by Amazon, can you help me to take care this compliant.
Thank you.