こんにちは。
まだ商品が到着していないとのことでお待たせしてしまい大変申し訳ありません。
下記の日本郵便のサイトで確認したところ、シカゴの通関手続きに10日ほどかかって本日（11/11）やっと国際交換局から発送されたようです。
お届け日がいつ頃になるか、最寄りの郵便局にトラッキング番号を伝えてお聞きいただけないでしょうか？
詳しくわかると思います。
お手数をおかけしますがよろしくお願いいたします。
Rating
60
Translation / English
- Posted at 12 Nov 2015 at 15:11
Hello,
I am very sorry that your order has not been delivered yet.
According the Japan Post site below that I checked, it seems that it took about 10 days for customs clearance in Chicago and was finally shipped from the outward office of exchange today (11/11).
Will you ask your local post office when it will be delivered to you with a tracking number that they will need to know?
I think you will know the detailed status of it.
I am sorry for the trouble and thank you.
I am very sorry that your order has not been delivered yet.
According the Japan Post site below that I checked, it seems that it took about 10 days for customs clearance in Chicago and was finally shipped from the outward office of exchange today (11/11).
Will you ask your local post office when it will be delivered to you with a tracking number that they will need to know?
I think you will know the detailed status of it.
I am sorry for the trouble and thank you.
![[deleted user]](https://secure.gravatar.com/avatar/695023b4efd563721d13716b1457bc73.png?d=identicon&mode=crop&r=PG&s=42)
Rating
52
Translation / English
- Posted at 12 Nov 2015 at 15:11
Hello.
About the product has not arrived, I'm sorry to have kept you waiting.
I've check on the website of Japan post office, according to that, it took about 10 days at customs clearance in Chicago and it is shipped from outward office of exchange today at last.
Could you tell the nearest post office the tracking number and confirm when that will be delivery? You will see the date.
I am sorry to trouble you, but I would really appreciate it if you could confirm.
About the product has not arrived, I'm sorry to have kept you waiting.
I've check on the website of Japan post office, according to that, it took about 10 days at customs clearance in Chicago and it is shipped from outward office of exchange today at last.
Could you tell the nearest post office the tracking number and confirm when that will be delivery? You will see the date.
I am sorry to trouble you, but I would really appreciate it if you could confirm.
Rating
50
Translation / English
- Posted at 12 Nov 2015 at 15:15
Hello.
I'm sorry to hear that the parcel has not arrived yet.
I have checked the status of your parcel on the following Japan Post website, it took 10 days to pass customs, and finally today (11/11), it was dispatched outward office of exchange.
Could you ask your nearest post office the tracking number of it to know the date of arrival?
You can get more detailed information of it.
We apologize for the trouble but thank you.
I'm sorry to hear that the parcel has not arrived yet.
I have checked the status of your parcel on the following Japan Post website, it took 10 days to pass customs, and finally today (11/11), it was dispatched outward office of exchange.
Could you ask your nearest post office the tracking number of it to know the date of arrival?
You can get more detailed information of it.
We apologize for the trouble but thank you.
Rating
50
Translation / English
- Posted at 12 Nov 2015 at 15:09
Hello
I'm terribly sorry for making you wait for the delivery of your goods
I checked on the Japanese mail service website below, customs in Chicago took around 10 days and today (November 11) they have finally left the International Exchange Office.
About the delivery date, could you please ask the nearest post office showing them the tracking number?
They must know the details.
I'm terribly sorry for all the trouble, and I'm looking forward to hearing from you again
I'm terribly sorry for making you wait for the delivery of your goods
I checked on the Japanese mail service website below, customs in Chicago took around 10 days and today (November 11) they have finally left the International Exchange Office.
About the delivery date, could you please ask the nearest post office showing them the tracking number?
They must know the details.
I'm terribly sorry for all the trouble, and I'm looking forward to hearing from you again
