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[Translation from Japanese to English ] We have received the product. We appreciate your quick response. About the ...

This requests contains 222 characters and is related to the following tags: "Business" . It has been translated 2 times by the following translators : ( sujiko , osamu_kanda , gabrielueda , hhanyu7 ) and was completed in 0 hours 6 minutes .

Requested by nishoka at 27 Aug 2015 at 13:25 2261 views
Time left: Finished

商品をうけとりました。
迅速な対応に感謝いたします。
返金処理なのですが、アマゾンには返金できる送料の上限がありました。
画像をみると送料が75.42ドルまでしか返金できないのが確認できます。
なので私たちは150.84ドル+84.56ドルを返金できるようにアマゾンに問い合わせをしています。
私たちは必ず全額返金いたします。
ご迷惑をおかけしますがもうしばらくお待ちいただけますか?
必ず150.84ドル+84.56ドル=235.4ドルの返金をいたします。

gabrielueda
Rating 60
Translation / English
- Posted at 27 Aug 2015 at 13:33
We have received the product.
We appreciate your quick response.
About the refund process, there is a limit that Amazon sets for shipping charge reimbursement.
If you look at the image, you can see that I can only refund U$75.42 of shipping charge. So we are contacting Amazon so that we can refund U$150.84 + 84.56.
We will pay you back the whole amount for sure.
But could you wait just a little more, please? Sorry for the trouble.
We will refund 150.84 + 84.56 = U$235.40 shortly.
★★★★☆ 4.0/1
sujiko
Rating 50
Translation / English
- Posted at 27 Aug 2015 at 13:31
We received the item.
Thank you for your prompt handling.
Regarding processing of refunding, the amount of refunding is limited at Amazon. At the picture, we can see that maximum shipping charge is 75 dollars and 42 cents.
We are inquiring that we can refund 150 dollars and 84 cents plus 84 dollars and 56 cents.
We are sure that we will issue a refund to you.
We are sorry to give you an inconvenience. May we ask you a patience?
We will refund you at 150.84 dollars plus 235.4 dollars.
hhanyu7
Rating 60
Translation / English
- Posted at 27 Aug 2015 at 13:31
I received the item.
Thank you for your quick response.
Regarding the refund process, Amazon has the limit of the shipping cost to refund.
You will see the refund page shows $74.42 as the amount of the refund.
So we are in the process of contacting Amazon so that we can give a refund of $150.84 + $ 84.56 to you.
We will give you a full refund without fail.
Please kindly wait a little longer.
We will refund of $235.50 = $150.84+$84.56.
osamu_kanda
Rating 59
Translation / English
- Posted at 27 Aug 2015 at 13:35
We've received the product.
Thank you for your prompt action.
As for the refund, we've just found that Amazon sets a cap on refundable shipping fees.
The relevant page says the maximum refundable shipping fee is USD 75.42.
So we're currently asking Amazon to let us make you refund USD 150.84 plus 84.56.
We're sure to make you a full refund.
We're sorry for the inconvenience, but could we ask your patience and wait a little longer?
We're sure to make you a refund of USD 150.84 + 84.56 = 235.4.
★★★★☆ 4.0/1

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