こんにちは。
以前購入したヘッドフォンの写真を添付します。
顧客へ販売したところ、付属品が付いていないという理由で、
返品されて、私の倉庫へ商品は戻ってきています。
具体的には、ケーブルが付いていません。
メーカーの保証を使うことや、ケーブルのみを入手することは可能でしょうか。
お手数をおかけしますが、
ご対応をいただきますようお願い致します。
Rating
52
Translation / English
- Posted at 15 Jul 2015 at 21:07
Hello.
Attached is the photo of headphone I bought previously.
I sold it to my customer, but it was returned because it did not have accessories so the item was returned to my warehouse.
Detail of the reason is that there is no cable.
Is it possible to be covered by guarantee or obtain cable only?
I'm afraid to take your time, I appreciate your kind arrangement.
Attached is the photo of headphone I bought previously.
I sold it to my customer, but it was returned because it did not have accessories so the item was returned to my warehouse.
Detail of the reason is that there is no cable.
Is it possible to be covered by guarantee or obtain cable only?
I'm afraid to take your time, I appreciate your kind arrangement.
Rating
52
Translation / English
- Posted at 15 Jul 2015 at 21:12
Hi.
The attachment is a poto of the head phone that I purchased before.
After selling this item to a customer, it had been returned to us due to missing accessary.
There was no cable included.
Is it possible for me to claim it with manufacturer warranty, or otherwise to receive just a cable?
Your kind support is highly appreciated.
The attachment is a poto of the head phone that I purchased before.
After selling this item to a customer, it had been returned to us due to missing accessary.
There was no cable included.
Is it possible for me to claim it with manufacturer warranty, or otherwise to receive just a cable?
Your kind support is highly appreciated.
Rating
50
Translation / English
- Posted at 15 Jul 2015 at 21:11
Hello.
I attached the photo of the headphone I purchased before.
The product I sold my patron was returned to my warehouse because the accessory wasn't attached.
It was a cable exactly.
Is it covered by the guarantee of the maker or possible to purchase only the cable?
I hope you reply to my inquiry.
Thank you.
I attached the photo of the headphone I purchased before.
The product I sold my patron was returned to my warehouse because the accessory wasn't attached.
It was a cable exactly.
Is it covered by the guarantee of the maker or possible to purchase only the cable?
I hope you reply to my inquiry.
Thank you.
