[Translation from Japanese to English ] Thank you for contacting us. We are glad that you received the lens. Howeve...

This requests contains 205 characters . It has been translated 2 times by the following translators : ( sujiko , mdtrnsltn ) and was completed in 0 hours 10 minutes .

Requested by kazusugo at 14 Jul 2015 at 05:50 574 views
Time left: Finished

ご連絡ありがとう。
まずはレンズがお手元に届いてよかったです。
しかし、輸入税が非常に高かったとお聞きし、非常に残念に思います。
EMSの罰金17USDというのはどのような理由で課金されていましたでしょうか?
もし理由が記載されていたら教えてください。
しかし、hoodに関しては大変申し訳ございませんでした。
こちらの手違いで商品説明に記載ミスがあったようです。
このレンズにはhoodはもともと付属しておりませんでした.

sujiko
Rating 50
Translation / English
- Posted at 14 Jul 2015 at 05:57
Thank you for contacting us.
We are glad that you received the lens.
However, we are very sorry to hear that the import duties were so high.
What is the reason that you had to pay 17 dollars for the penalty of EMS?
If the reason is listed, would you tell it to us?
We apologize to you regarding the hood.
The item was not explained correctly by our mistake.
The hood is not attached to this lens.
mdtrnsltn
Rating 52
Translation / English
- Posted at 14 Jul 2015 at 06:00
Thank you for contacting me.
First of all, I am glad you received the lens.
However I am disappointed to hear that the import tax was very high.
What reason was given for the EMS penalty of 17USD?
If the reason was listed, please let me know.
I am very sorry for the hood, however.
There seems to have an error in the item description.
This lens did not have an accessory hood.

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