[Translation from Japanese to English ] Thank you very much for your purchase. We found that the front cap was broke...

This requests contains 239 characters . It has been translated 2 times by the following translators : ( transcontinents , tearz ) and was completed in 0 hours 10 minutes .

Requested by tani at 29 Apr 2015 at 21:44 1352 views
Time left: Finished

お買い上げいただきありがとうございます。
商品の梱包作業していたところフロントキャップが壊れていることがわかりました。補修してみたのですが直りません。申し訳ありませんがフロントキャップをお付けすることができません。10ドル返金で対応させていただきたいのですがいかがでしょうか?もちろんキャンセルにも対応させていただきます。ご連絡お待ちしております。

大変ご迷惑をおかけして申し訳ありませんでした。今後このようなことが無いよう気を付けます。また機会がありましたらよろしくお願いします。

[deleted user]
Rating 52
Translation / English
- Posted at 29 Apr 2015 at 22:07
Thank you very much for your purchase.
We found that the front cap was broken when packing the product.
Although we repaired, it was not fixed. We are afraid that we could not put the front cap. We would like to give you payback of 10 dollars. Could you accept that? Of course, we can handle the cancellation. Please contact us soon.

We are very sorry for the inconvenience. We are going to be more careful not to give you inconvenience like this. We look forward to dealing with you in the future.
tani likes this translation
★★★☆☆ 3.0/1
transcontinents
Rating 52
Translation / English
- Posted at 29 Apr 2015 at 21:51
Thanks for your purchase.
As I was packing the item, I found out that the front cap was broken. I tried to fix it but it won't. I'm sorry but I cannot add front cap. I'd like to make $10 refund, what do you think? Of course I can process cancellation. I'll wait for your reply.

I'm very sorry to have caused you a huge inconvenience. I will try not to let such thing happen again in the future. I hope to serve you again when I have a chance, thank you.
tani likes this translation
tearz
Rating 50
Translation / English
- Posted at 29 Apr 2015 at 21:54
Thank you for shopping with us.
As we were packing your item, the front cap has turned out to be broken. We attempted to repair, but couldn't get it fixed. We are sorry but we are not able to attach the front cap. We would like to repay you $10 for it, and how does this sound to you? Of course we would accept your order cancellation. We await your reply.

We are very sorry for the inconvenience that has been caused. We make sure it won't happen again. We look forward to serving you again in the future. Thank you.
tani likes this translation

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