[日本語から英語への翻訳依頼] 送料無料ではないのでしょうか？ 初めまして。 日本に住んでいる者です。 先ほど注文をしました。 オーダー番号は下記になります。 今まで何度...

Original text

送料無料ではないのでしょうか？


初めまして。

日本に住んでいる者です。


先ほど注文をしました。

オーダー番号は下記になります。


今まで何度も購入をさせていただいておりますが、

一度も送料がかかりませんでした。



しかし、今回は送料が€30かかっています。


どうしてでしょうか？


理由を教えてください。



もし不具合であれば、
返金をお願いします。


今後も継続的に購入していきたいと
考えておりますので、よろしくお願いします。

翻訳 / 英語

Isn't it a free shipping?

Hello,

I live in Japan.

I placed an order just a while ago.

The order number is as below:

I have purchased from you for several times,
but I have never charged shipping costs.


However, this time, €30 was charged as the shipping cost.

Why is that?

Please let me know the reason.

If it is due to a failure, please issue a refund.


I am thinking to continue to buy from you, so please arrange the issue.
Thanks in advance.

翻訳 / 英語

I don't have to pay the shipping fee, do I?

Hello.

I live in Japan.

I have just ordered.

The order number is as follows.

I have purchased many times until now,

but I have never paid shipping fees.

But it costed €30 this time.

Why is this?

Please tell me the reason.

If there is a trouble,
I hope for a refund.

I think I would like to buy constantly,
so I hope for your reply.

翻訳 / 英語

Isn’t postage free?
Nice to meet you.
I am living in Japan.
I have ordered just before.
My order is below.
While I have ordered many times, always postage free until now.
However this time, €30 of postage is applied.
How come?
Please tell me the reason.
If it’s a glitch, please repay.
I am thinking I’ll purchase contentiously hereafter also, thanks in advance.