作業と仕事の違い
仕事とは、その背景にある内容を積極的に理解しながら、新たな価値創出に取組むもの。
「作業」とは、「ルーチンワークを言われた通りにこなすこと」です。
どんなに丁寧に、真面目な態度であっても、上司に言われたことをそのまま形にしているだけでは「作業」の域を出ない。
ならば、「仕事」とは何か？
それは、上から指示されたことを完成させた上で、さらに「これでいいのか」と疑問を持って、自分なりの工夫を施していくことです
お客様視点の仕事
お客様視点の価値
お客様満足度
お客様接点最重視
評価
52
翻訳 / 英語
- 2015/02/27 22:17:22に投稿されました
Difference between work and a job.
Work is something you do to create new value while trying to understand the background of the contents. Job is something you do by following orders as a routine work.
However you may be careful or serious, as long as you are just doing things as your boss says, it cannot become more than a job.
Then what's work?
It is to make an arrangement with the questions in mind such as whether this is enough or not after completing what your boss instructed.
Customers' view oriented work
Customers' view oriented value
Customer satisfaction
Customer contact as a top priority
Work is something you do to create new value while trying to understand the background of the contents. Job is something you do by following orders as a routine work.
However you may be careful or serious, as long as you are just doing things as your boss says, it cannot become more than a job.
Then what's work?
It is to make an arrangement with the questions in mind such as whether this is enough or not after completing what your boss instructed.
Customers' view oriented work
Customers' view oriented value
Customer satisfaction
Customer contact as a top priority
評価
52
翻訳 / 英語
- 2015/02/27 22:23:35に投稿されました
Difference between work and business
Business is what we understand the contents at the background positively and wrestle a new creation of a value.
"Work" is "what we manage a routine as we are said".
Even though how we are polite and how our attitude is serious, you cannot get out from stage of "work" if you just work as your boss says.
In that case, what is "business?"
It is that we finish what a boss indicates and moreover "is this okay?" have doubt and give device our own.
Business of customer's viewpoint.
Value of customer's viewpoint.
The level of customer's satisfaction.
Regarding highly the most of customer's contact.
Business is what we understand the contents at the background positively and wrestle a new creation of a value.
"Work" is "what we manage a routine as we are said".
Even though how we are polite and how our attitude is serious, you cannot get out from stage of "work" if you just work as your boss says.
In that case, what is "business?"
It is that we finish what a boss indicates and moreover "is this okay?" have doubt and give device our own.
Business of customer's viewpoint.
Value of customer's viewpoint.
The level of customer's satisfaction.
Regarding highly the most of customer's contact.
評価
50
翻訳 / 英語
- 2015/02/27 22:21:11に投稿されました
The difference between work and business
Business means the procedure to create new value understanding the contents behind the mission with proactive manner.
Work is to complete routine work as instructed.
No matter how serious and careful attitude you show, you can not get out of the range of work if you are following what you are instructed.
Well then, what does "Business" means?
It means that you implement your own invent with attitude wondering its appropriateness on what you complete based on what you are instructed by your superior.
Business based on customers' point of view
Value based on customers' point of view
Degree of customer satisfaction
First priority on the contact point with customers
Business means the procedure to create new value understanding the contents behind the mission with proactive manner.
Work is to complete routine work as instructed.
No matter how serious and careful attitude you show, you can not get out of the range of work if you are following what you are instructed.
Well then, what does "Business" means?
It means that you implement your own invent with attitude wondering its appropriateness on what you complete based on what you are instructed by your superior.
Business based on customers' point of view
Value based on customers' point of view
Degree of customer satisfaction
First priority on the contact point with customers
