お問い合わせさせてください。
今ケースをあげれている件ですが・・
バイヤー様が壊してしまったようで
返金しろっと言われケースをあげられています。
この場合はセラーとして大変困ります。
バイヤー様が壊してしまった物もセラーに責任になるのでしょうか？
今回の商品は高額で私はebayの販売で生計を立てています。
どうおアドバイスをお願いします。
![[deleted user]](https://secure.gravatar.com/avatar/695023b4efd563721d13716b1457bc73.png?d=identicon&mode=crop&r=PG&s=42)
Rating
44
Translation / English
- Posted at 03 Feb 2015 at 16:03
I am writing to you to inquire about a recent customer claim.
The buyer seems to have broken the product, but he insists that I should refund him, having submitted a claim.
This case is very troublesome for me as a seller.
Should I take responsibility when the buyer himself broke the product?
This item is expensive, and I make a living from selling at eBay.
I would appreciate your advice.
The buyer seems to have broken the product, but he insists that I should refund him, having submitted a claim.
This case is very troublesome for me as a seller.
Should I take responsibility when the buyer himself broke the product?
This item is expensive, and I make a living from selling at eBay.
I would appreciate your advice.
Rating
63
Translation / English
- Posted at 03 Feb 2015 at 16:06
Please let me ask you a question.
It is about the case that is being processed...
It seems that the buyer damaged the product and
the buyer has started a case demanding a refund.
As a seller, this is very troubling.
Are sellers responsible for products damaged by the buyers?
This product is expensive and I make my living through ebay sales.
Your advice is greatly appreciated.
It is about the case that is being processed...
It seems that the buyer damaged the product and
the buyer has started a case demanding a refund.
As a seller, this is very troubling.
Are sellers responsible for products damaged by the buyers?
This product is expensive and I make my living through ebay sales.
Your advice is greatly appreciated.
Rating
52
Translation / English
- Posted at 03 Feb 2015 at 16:03
I would like to ask you a question.
About the matter about which I am made a case.
It seems that the buyer broke the item and asks for the refund.
This case makes me be in a trouble as a seller.
Should I be responsible for the item which a buyer broke?
This item is very expensive and I am making a living by selling on ebay.
Please give me advice on how to solve this problem.
About the matter about which I am made a case.
It seems that the buyer broke the item and asks for the refund.
This case makes me be in a trouble as a seller.
Should I be responsible for the item which a buyer broke?
This item is very expensive and I am making a living by selling on ebay.
Please give me advice on how to solve this problem.
