[日本語から英語への翻訳依頼] ご連絡ありがとうございます。私が取り消ししたわけではなく、ebay側で何らかのトラブルがあったみたいです。落札価格も低いまま終了してしまい、私も困っており...

Original text

ご連絡ありがとうございます。私が取り消ししたわけではなく、ebay側で何らかのトラブルがあったみたいです。落札価格も低いまま終了してしまい、私も困っております。ご理解ください。
お取り置きの商品を発送してもよろしいでしょうか？

翻訳 / 英語

Thank you for contacting me. I have not cancelled it.
A trouble had happened at eBay.
I am at a loss as it was closed with the low bidding price.
I hope that you undertstand the situation.
May I send an item that I had kept for you.

翻訳 / 英語

Thank you for the contact. It was not my cancellation but there seems to be a trouble at the end of eBay. I am in trouble too because the bidded price has ended as low. Your understanding is appreciated.
May I ship the item I have kept for you?

翻訳 / 英語

Thank you for your email. There seems to be some trouble at ebay side, and I did not cancel it. I am also in trouble because the auction has finished with the low hammer price. I hope that you would understand.
Could I despatch the reserved product?