Contax NXが、動作しなかったということで、申し訳ありません。
誠意を持って、対応させていただきますが、いくつか確認させてください。
1.NAM-1を介して645レンズを取り付けた場合のみ動作しませんか？カメラと例えば他のレンズで試されたりとかはされてますでしょうか？
NAM-1は正常かどうかは分かりますか？
故障がカメラか、NAM-1かを判断する為の質問ですので、お気を悪くされないでください。
2.カメラのみ返品希望で、NAM-1は返品希望されないということでよろしいでしょうか
Rating
50
Translation / English
- Posted at 04 Jan 2015 at 09:45
We apologize that the Contax NX has not worked.
We are going to work on this problem conscientiously,
Let us check some points.
1. It does not work only in case where the 645 lens is attached by using the NAM-1?
Have you tried the camera, for example, by using other lens?
Do you know if the NAM-1 works well?
We asked this question ot check if the problem is at the camera or NAM-1.
We hope that we did not make you feel bad by asking the questions.
2. Do you say that you would like to return only the camera and do not want to return the NAM-1?
We are going to work on this problem conscientiously,
Let us check some points.
1. It does not work only in case where the 645 lens is attached by using the NAM-1?
Have you tried the camera, for example, by using other lens?
Do you know if the NAM-1 works well?
We asked this question ot check if the problem is at the camera or NAM-1.
We hope that we did not make you feel bad by asking the questions.
2. Do you say that you would like to return only the camera and do not want to return the NAM-1?
Rating
52
Translation / English
- Posted at 04 Jan 2015 at 09:55
I am sorry to hear that Contax NX did not work.
I will handle this in all sincerity, and first let me confirm a few things.
1. Doesn't it work only when you attach 645 lenses using NAM-1? Did you try other lenses just with the camera, for example, ?
Do you know whether NAM-1 is in normal condition?
As these are the questions to judge the trouble is in camera or NAM-1, please do not be offended.
2. Am I correct to understand that you want to return only the camera but not NAM-1?
I will handle this in all sincerity, and first let me confirm a few things.
1. Doesn't it work only when you attach 645 lenses using NAM-1? Did you try other lenses just with the camera, for example, ?
Do you know whether NAM-1 is in normal condition?
As these are the questions to judge the trouble is in camera or NAM-1, please do not be offended.
2. Am I correct to understand that you want to return only the camera but not NAM-1?
Rating
50
Translation / English
- Posted at 04 Jan 2015 at 10:16
We are truly sorry that your Contax NX is not working.
As we would like to respond to this problem with full sincerity, please confirm the following conditions:
1. Did it stop functioning only under the condition when the 645 lens was installed through NAM-1? Have you ever tried other lenses on the camera?
Is your NAM-1 functioning normally?
Please do not feel offended since these questions are just to make sure if the malfunctioning came from the camera or your NAM-1.
2. Is it correct that you would like to return only the camera but not your NAM-1?
As we would like to respond to this problem with full sincerity, please confirm the following conditions:
1. Did it stop functioning only under the condition when the 645 lens was installed through NAM-1? Have you ever tried other lenses on the camera?
Is your NAM-1 functioning normally?
Please do not feel offended since these questions are just to make sure if the malfunctioning came from the camera or your NAM-1.
2. Is it correct that you would like to return only the camera but not your NAM-1?
Rating
52
Translation / English
- Posted at 04 Jan 2015 at 10:00
Thank you for notifying Contax NX's failure to start up.
Please let us confirm points below to ensure satisfactory support.
Question 1 is to find out if the failure is caused by Contax NX or NAM-1.
1. Does the camera fail to start up only when the lens is mounted with NAM-1? Have you tried to mount other lenses? Is it possible to confirm NAM-1 is working properly?
2. Is my following understanding that you would like to refund the camera only, not NAM-1, correct?
Please let us confirm points below to ensure satisfactory support.
Question 1 is to find out if the failure is caused by Contax NX or NAM-1.
1. Does the camera fail to start up only when the lens is mounted with NAM-1? Have you tried to mount other lenses? Is it possible to confirm NAM-1 is working properly?
2. Is my following understanding that you would like to refund the camera only, not NAM-1, correct?
