[Translation from Japanese to English ] Because of your shipping error, you were supposed to return the product price...

Original text

そちらの発送ミスにより、商品代金と返品送料を返金していただけると約束しておりました。
11月13日にSheridanから私に送ったメールを確認してください。

返品送料はPayPalにて受け取りましたが、商品代金が返金されていません。
商品代金をPaypalにて至急返金してください。

よろしくお願いします。

Translation / English

Because of your shipping error, you were supposed to return the product price as well as the return shipping fee.
Please see the November 13 mail sent by Sheridan.
I received the return shipping fee by PayPal, but I have not received the product price.
Please refund it to my PayPal account urgently.
Thank you.

Translation / English

You have promised to issue a refund on the product price and the return shipping fee due to the shipping miss on your end.
Please confirm the email sent to me coming from Sheridan last Nov 13.

I have received the return shipping charges in PayPal, but the product price have not been refunded yet.
Please refund the amount urgently via PayPal.

Thank you.

Translation / English

We have promissed that you'll refund the price of the item and shipping cost for return.
Please check the e-mail Sheridean sent to me on November 13.

I received the shipping cost for return already via Paypal, but I haven't been refunded for the item yet.
Please refund the amount of the item via Paypal immediately.

Thank you in advance.