あなたの荷物は１１月の中旬に日本を発っているがそれ以降の追跡がこちらでも出来ません
メキシコポストは処理業務の遅延が度々あるようです。
既に発送から７ヶ月を過ぎた商品の返品は出来かねます
これはアマゾンの返品ポリシーに準拠した決定です
あなたの力になれず残念ですがどうかご理解下さい
幾つかあなたに教えて欲しいことがあります
この注文の商品が箱に入ってなかったのですか？
また添付画像にある通りあなたから私への注文は１点のみで２２ドルでしたが４点注文し46ドルだったというのは間違いないですか？
Rating
52
Translation / English
- Posted at 12 Dec 2014 at 21:33
Your package left Japan in mid-November, but it is not possible to track the status thereafter, even on our side. It seems that there are often delays of processing with Mexican post.
I am unable to return a product that is 7 months past the shipment. This decision abides by Amazon’s return policy. It is unfortunate I cannot be of any help to you, but ask you to please understand.
There are several things I would like you to tell me. Was this item that was ordered not in its box? Also, as in the attached image, the order you placed with me was for 1 item for $22 but is there no mistake that it was an order for 4 units for $46?
I am unable to return a product that is 7 months past the shipment. This decision abides by Amazon’s return policy. It is unfortunate I cannot be of any help to you, but ask you to please understand.
There are several things I would like you to tell me. Was this item that was ordered not in its box? Also, as in the attached image, the order you placed with me was for 1 item for $22 but is there no mistake that it was an order for 4 units for $46?
Rating
52
Translation / English
- Posted at 12 Dec 2014 at 21:30
Your package left Japan in the middle November, but we can not trace it any further.
It seems the processing work of Mexico Post delays a lot.
The product which has been over seven months since the shipment can not be returned.
This decision is in line with Amazon's return policy.
We are sorry that we could not be of your help but please understand.
We have couple things we would like to ask you.
Are you saying that there was no product in a box with this order?
Also you placed only one order with $22 as shown in the attached image, but are you sure you placed four orders with $46?
It seems the processing work of Mexico Post delays a lot.
The product which has been over seven months since the shipment can not be returned.
This decision is in line with Amazon's return policy.
We are sorry that we could not be of your help but please understand.
We have couple things we would like to ask you.
Are you saying that there was no product in a box with this order?
Also you placed only one order with $22 as shown in the attached image, but are you sure you placed four orders with $46?
★★★☆☆ 3.0/1
