大変申し訳ございません。こちらのミスで送り先を間違えてしまっているようです。こちらに返送されましたので明日再発送させていただきます。誠に申し訳ございませんがあと４，５日お時間をいただけませんか？
もしご都合が悪いようでしたら、キャンセルも承ります。その場合はお支払額全額、すぐにご返金いたします。
どうなさるかをご連絡ください。よろしくお願いいたします。
重ねて大変申し訳ございませんでした。
Rating
51
Translation / English
- Posted at 04 Nov 2014 at 19:14
We are very sorry. We sent to a wrong address by mistake. It was sent back and we are sending it again tomorrow. We are sorry but could you wait for more 4 or 5 days? If you would mind, we could accept your cancellation and fully refund your payment immediately. Could you please let us know your decision? We are sorry again. Thank you.
★★★★☆ 4.0/1
Rating
50
Translation / English
- Posted at 04 Nov 2014 at 19:13
We're very sorry but we have sent it to a wrong address. The parcel was returned to us, so we will ship it to you again tomorrow. We're very afraid but could you please wait for four or five more days?
If it doesn't work for you, you can cancel it, and we will return the full amount of money immediately.
Could you please kindly let us know what would you like to do with your order?
We apologize for the inconvenience.
If it doesn't work for you, you can cancel it, and we will return the full amount of money immediately.
Could you please kindly let us know what would you like to do with your order?
We apologize for the inconvenience.
★★★☆☆ 3.0/1
