the parcels were sent. DHL send you an email with the tracking numbers. Have you received it at the email address support@dares.jp?
Please check it at this email address. We use to send it there. If we have to send the email address at DHL for this, please let me know.
最後の2文があまり意味が通じない英文になっていますので、訳文もできる限り正しく訳しましたが意味が通じない気がします。