[Translation from Japanese to English ] There have been found defect on one item among four. LED of ○ and ○ do not t...

Original text

4つの商品のうち1つの商品に不具合がありました。
電源を起動しても、○と○のLEDが点灯しません。
画像を添付したので、確認してください。
私はこの商品を初期不良品だと思いますが、直すには何をすればいいですか？
また直せない場合は、返品・返金や一部返金などの対応はしてくれますか？
よろしく

Translation / English

There have been found defect on one item among four.
LED of ○ and ○ do not turn on even when the power is on.
I have attached the photos for your confirmation.
I believe this is initial defect, and I would like to know how I can fix.
If not able to fix, please let me know if you accept return or refund, even for partial refund.
I look forward to hear from you.

kazu_a- almost 10 years ago
ありがとうございます。

Translation / English

There was defect in one of four items,
The LED for ○ and ○ does not light event turning on the power.
Please confirm the symptom as I attached the image.
I suspect that it is a initial defect, but what shall I do to fix it?
If it cannot be fixed, would you respond this defect for the return and refund or issuing a partial refund?
Thank you and regards.

spdr- almost 10 years ago
修正：2行目の"event"⇒"even"に修正してください。

kazu_a- almost 10 years ago
ありがとうございます。