→今後総合的なデータ管理をする専任の人員を雇用し効率化を図る予定です。
また、発送通知につきましても、担当のものが順序を間違えて、キャンセル処理を行ってしまっておりました。
今後は商品発送前の発送通知を行わないことを徹底させていただきます。
上記改善策で不十分な部分がありましたら、ご指摘いただければ幸いです。
また、それに応じてAmazonヨーロッパ各国でのアカウント復活をお願いできますか？
宜しくお願い致します。
Rating
50
Translation / English
- Posted at 08 Jul 2014 at 19:25
-> We plan to increase our headcount for specialists dedicated to the holistic data management for efficiency.
We also recognize that the cancellation has been processed for shipping notification in the wrong order.
We will make sure not to send the shipping notification before the actual item shipment.
Kindly advise if the above requires additional improvements. Eventually, could you please restore our Amazon account in the respective European countries?
Best regards.
We also recognize that the cancellation has been processed for shipping notification in the wrong order.
We will make sure not to send the shipping notification before the actual item shipment.
Kindly advise if the above requires additional improvements. Eventually, could you please restore our Amazon account in the respective European countries?
Best regards.
Rating
52
Translation / English
- Posted at 08 Jul 2014 at 19:35
→From now on we are going to hire a staff who manage the overall data so that our work flow becomes effective.
As for the shipping notice, our staff wrongly cancelled.
In the future, we will not notify the shipping notice before actually shipped out.
If the above improvement action is not enough, please kindly let us know.
In addition, please kindly consider about recovering our Amazon account in Europe countries.
Thank you very much.
As for the shipping notice, our staff wrongly cancelled.
In the future, we will not notify the shipping notice before actually shipped out.
If the above improvement action is not enough, please kindly let us know.
In addition, please kindly consider about recovering our Amazon account in Europe countries.
Thank you very much.
Rating
52
Translation / English
- Posted at 08 Jul 2014 at 19:45
Hereafter we are due to employ exclusive staff for total data management and make it more effective.
With regard to the notification of delivery, the person in charge processed cancellation in wrong order.
Hereafter we shall thoroughly refrain form notifying delivery prior to shippment of goods.
If you think this improvement is not sufice, please give us any tip.
Corresponding to this measure would you please re-issue accounts of Amazon in each European countries?
Best regards.
With regard to the notification of delivery, the person in charge processed cancellation in wrong order.
Hereafter we shall thoroughly refrain form notifying delivery prior to shippment of goods.
If you think this improvement is not sufice, please give us any tip.
Corresponding to this measure would you please re-issue accounts of Amazon in each European countries?
Best regards.
★★★☆☆ 3.0/1
