Go ahead and return the guitar. I'll do whatever I can to have it exchanged on way or another. I'll find out if the local luthier is an authorized Taylor repair facility and will get back in the morning. I'm sure I could simply repair the 814 N, sell it as used, and order you a 2014. If that's done, they'll be a wait period for a new one. Is your customer willing to wait for a 2014?