[Translation from Japanese to English ] Then the agent ordered from Mark, who also was out of stock. Then he called y...

Original text

そして代理業者からMark氏へ発注が入りました。
しかしMark氏も丁度在庫が切れてしまい、今回の様な事になったのです。
実際に私も代理業者から「発送した」との連絡しかもらっていなかった為確認が遅れました。
今回あなたに不便をかけた事をお詫びいたします。
私もMark氏と連絡を取ろうと思った。
しかし連絡が取れるまで時間がかかりそうだったのです。
お客様をお待たせするわけにもいかないので、私はあなたのpaypalアカウントから余分に引き落とされた18＄を早急に返金したいと思っております。

Translation / English

Then the agent ordered from Mark, who also was out of stock. Then he called you.
Actually, the agent told me that the item "had been shipped", and I did not know it had not been so.
I apologize for the inconvenience this has caused you.
I also thought I should call Mark, but it seemed to take time before getting him.
I hate to make my customer waiting, so I would like to refund immediately to your PayPal account $18 that excessively charged.

14pon- over 10 years ago
２行目 also [was ] out of stock → also [ran] out of stock に訂正します。

Translation / English

Then Mr. Mark recieved an order from the agent.
However, Mr. Mark also became out of stock at that time, and thus caused the present situation.
Actually, I only recieved a message saying "Shipped" form the agent, so that was why the verification was late.
I apologize you for the inconvenience.
I also tried to contact Mr. Mark.
However, it looked like it will take time till I can get hold of him.
I can't keep you waiting, so I will promptly make a refund in the amount of $18, the amount which was overpaid, to your paypal account.

mooomin- over 10 years ago
第３分の「recieved」は「received」のスペルミスです。すいませんでした。