[Translation from Japanese to English ] Normally when we received cancellation from the buyers via email, how do we g...

Original text

一般的にバイヤーからメールでキャンセル依頼がきた場合、バイヤー側でキャンセルしてもらうには
どのように案内したらよいでしょうか？
具体的に教えてもらえますか？

Translation / English

Normally when we received cancellation from the buyers via email, how do we guide the buyer to proceed with the cancellation?
Can you tell me the overview?

Translation / English

Usually if buyer requires cancellation by e-mail, how should I tell him or her to cancel it?

Would you tell me about it in detail?

Translation / English

Generally speaking, if I request a cancel request from a buyer, how I can tell him/her for cancelling it from his/her side.
Would you tell me a specific way?

[deleted user]- almost 11 years ago
申し訳ありません。"Generally speaking, if I request a cancel request from"の部分を"Generally speaking, if I receive a cancel request from"に差換えてください。

Translation / English

Generally, in order to have the buyer cancel the order when the request of cancellation comes from the buyer by email, how should I guide?
Could you tell me concretely?