先日御社で購入させていただいた商品が到着した際に、パッケージが壊れていました。
運送過程で破損したようでしたので、fedexに連絡をして保証していただきたいのですが、
こちら側で手続きを進めて宜しいでしょうか。
ご連絡いただければ幸いです。
宜しくお願いいたします。
Rating
60
Translation / English
- Posted at 15 Nov 2013 at 02:03
The package of the product that I had purchased from your company the other day was damaged when it arrived.
It seems to have been damaged during the process of being transported, so I want to contact fedex to provide the warranty, but would it be alright if we proceed with the process from our side?
I will look forward for your response.
Kind regards.
It seems to have been damaged during the process of being transported, so I want to contact fedex to provide the warranty, but would it be alright if we proceed with the process from our side?
I will look forward for your response.
Kind regards.
Rating
52
Translation / English
- Posted at 15 Nov 2013 at 00:25
The package was damages upon the arrival of the product I had purchased from your company the other day.
It seems to have been damaged during the transport and I want to contact fedex for the warranty so is it okay to proceed with the process from our end?
Your response is highly appreciated.
Thank you and regards.
It seems to have been damaged during the transport and I want to contact fedex for the warranty so is it okay to proceed with the process from our end?
Your response is highly appreciated.
Thank you and regards.
