* The feedback includes obscene language.
* The feedback includes seller-specific personally identifiable information.
* The entire feedback comment is a product review.
* The entire feedback comment is regarding fulfilment or customer service for an order fulfilled by B.
The best way to deal with negative feedback is always to speak directly and politely with the customer. In many cases, the buyer will voluntarily remove their feedback. Your communication can also create a friendly, long-lasting customer relationship.