[日本語から英語への翻訳依頼] フ ご連絡ありがとうございます。 まずはご迷惑をお掛けしていることをお詫びします。 申し訳ありません。 残念ながら日本とフランス間での配送途中にこのような...

Original text

フ
ご連絡ありがとうございます。
まずはご迷惑をお掛けしていることをお詫びします。
申し訳ありません。
残念ながら日本とフランス間での配送途中にこのような
ことがたまに発生してしまいます。今回も業者へはクレームを入れます。
今回の原因を日本、フランスの配送業者へ調査依頼しますが時間がかかります。
私はこれ以上あなたに迷惑はかけられない。

。

翻訳 / 英語

Thank you for your message.
First I sincerely apologize for the inconvenience that this has caused.
I am so sorry.
Unfortunately incidents like this sometimes occur during transportation between Japan and France. And we are filing a complaint to the agent.
Although I will request the French logistic company to launch an investigation to find out the cause of the problem, it will take time.
I cannot bear to cause you any more trouble.

翻訳 / 英語

Thank you for your message. First I would like to apologize for the inconvenience, I am truly sorry about this. Unfortunately this sort of problem does occur occasionally for deliveries moving between Japan and France. This time we will again make a complaint against the merchants. As for the cause of this, we will have the merchants in both Japan and France investigated but this will take some time. I can't possibly have caused you more inconvenience.

翻訳 / 英語

Fu,

Thank you for contacting me.
First, I would like to apologize for causing you unnecessary inconvenience.
I am sincerely sorry for this.
It is a shame that such that a thing may happen occasionally in the midst of delivery from Japan to France.
I am requesting a claim from the company in charge.
Nonetheless, It would take some time for the investigation request to the delivery company to be completed.
I sincerely hope that I would not causing you undue trouble in the future.

Original text

火曜日までにあなたに商品を届けられず、あたなをがっかりさせてしまったことを私は
すごく悲しい。本当に申し訳ない。
あなたの承認を頂いた後に全額返金の手続きをＡにしますのでよろしくお願い致します。

追伸
仮に商品が届きましたら受け取りを拒否してください。

翻訳 / 英語

I am so saddened that I could not deliver the product to you by Tuesday and let you down. I am truly so sorry.
After receiving your permission, I will process the full refund with A and ask for your understanding and cooperation.

P.S.
Even if the product reaches you, please decline to accept it.

翻訳 / 英語

I am regretful that the item has failed to arrive at your place before Tuesday, causing you unnecessary unhappiness. I sincerely apologize for this.

After your kind approval, I will be completing the full-refund procedures to A. Thank you in advance.

P.S
Should the product arrive, kindly refuse the receipt of the item.