[Translation from Japanese to English ] Hello. I have received a negative feedback from the buyer, but the problem h...

Original text

こんにちは。

バイヤーからネガティブフィードバックを貰いましたが、

問題を解決し、バイヤーがフィードバックの改訂に応じてくれるそうです。

しかし、私からフィードバックの改訂要求を送ることは出来ません。（限度を超えている為）

このような場合、どのようにしてフィードバックを改訂してもらえばよろしいでしょうか？

回答の程、宜しくお願い致します。
ありがとう！！

Translation / English

Hello.
I have received a negative feedback from the buyer, but the problem has been solved, and the buyer is willing to revise the feedback.

However, I cannot send a request to revise the feed back. (It is over the limitation.)
In such cases, how can I get my feedback changed?
I hope to hear the answer.
Thank you.

Translation / English

Hi,

I got a negative feedback from my buyer, but I solved the problem and the buyer agreed to revise the feedback.
However I cannot send a revision request (reached the maximum request #).
How can I request the buyer to revise the feedback in this case?

Please kindly advise.
Thanks!