連絡ありがとう。
私は今回の返品処理に$70の費用が掛かっており、その分も返金を請求しましたが、商品代金しか返金されていません。
私は日本でネットショップを運営しており、○○製品を多数取り扱っています。
これからもあなたと取引を続けたいと思いますが、今回の対応に不満を感じています。
まずは誠意を示して、返品処理に掛かった$70を返金していただきたく思います。
よろしくお願いします。
前回の値段は＄○でしたが、今回は$○になっています。
○○での最安値よりも高いのでこの値段では購入できません
Rating
67
Native
Translation / English
- Posted at 08 Jun 2013 at 07:57
Thank you for contacting me.
I spent $70 on repairs for the item and requested that money along with my refund, but I only received the refund for the item's price.
I run a net shop in Japan, and I sell a lot of ○○ products.
I would like to continue doing business with you in the future, but I am not happy with the way things have gone.
I think the right thing for you to do would be to refund the $70 I spent on repairs as a sign of good faith.
Thank you.
The price last time was $○, but this time it is $○.
This is more than the lowest price on ○○, so I can't purchase at this price.
I spent $70 on repairs for the item and requested that money along with my refund, but I only received the refund for the item's price.
I run a net shop in Japan, and I sell a lot of ○○ products.
I would like to continue doing business with you in the future, but I am not happy with the way things have gone.
I think the right thing for you to do would be to refund the $70 I spent on repairs as a sign of good faith.
Thank you.
The price last time was $○, but this time it is $○.
This is more than the lowest price on ○○, so I can't purchase at this price.
Rating
55
Translation / English
- Posted at 08 Jun 2013 at 08:32
Thank you for your response.
The goods I returned had an additional $70 processing fee at the time of purchase, and despite requesting the return of this fee as well, I have only been refunded the price of the goods themselves.
I manage an internet shop in Japan, and many goods manufactured by your company. I would like to continue this relationship with your business, but I am quite unsatisfied with how this issue has been dealt with.
First, please exemplify good business etiquette by returning the $70 processing fee to me.
Thank you very much.
The previous price of the item was $ oo, but now the price has changed to $ oo.
Because the price is higher than the price offered by oo, I cannot make this purchase.
The goods I returned had an additional $70 processing fee at the time of purchase, and despite requesting the return of this fee as well, I have only been refunded the price of the goods themselves.
I manage an internet shop in Japan, and many goods manufactured by your company. I would like to continue this relationship with your business, but I am quite unsatisfied with how this issue has been dealt with.
First, please exemplify good business etiquette by returning the $70 processing fee to me.
Thank you very much.
The previous price of the item was $ oo, but now the price has changed to $ oo.
Because the price is higher than the price offered by oo, I cannot make this purchase.
★★★★★ 5.0/1
