伺いたいことがあってメールした次第です。
製品に付属していたACアダプターでは、日本でそのまま販売できないため、別途弊社で用意したものを使用しています。
充電しながら点灯するとわずかに光が点滅してしまいます。
技術的な知識がないため、理由がわかりません。
おそらくは御社のものと弊社のもので仕様が違うからだと思います。
御社のACアダプター：8.4V、1A
弊社のACアダプター：9V、1.3A
どういった理由からこのような現象が起こるのか、
何か対策出来ることはあるか、
上記二点を教えて下さい。
![[deleted user]](https://secure.gravatar.com/avatar/695023b4efd563721d13716b1457bc73.png?d=identicon&mode=crop&r=PG&s=42)
Rating
52
Translation / English
- Posted at 29 May 2013 at 16:59
I email to you because I have some inquiries.
AC power adaptor included in your product cannot be used in Japan so we provided different one.
With using the AC adaptor we provided, a light on it was dimly flashing while charging and turning on. I have no technical background so that I don’t have any idea on this phenomenon. I suspected it was because the specification difference of those chargers.
Charger from you company: DC1.8V, 1A
Charger provided In Japan: DC9V, 1.3A
If you have any idea and any measure regarding this phenomenon please let me know.
Could you explain the following 2 items?
eirinkan likes this translation
AC power adaptor included in your product cannot be used in Japan so we provided different one.
With using the AC adaptor we provided, a light on it was dimly flashing while charging and turning on. I have no technical background so that I don’t have any idea on this phenomenon. I suspected it was because the specification difference of those chargers.
Charger from you company: DC1.8V, 1A
Charger provided In Japan: DC9V, 1.3A
If you have any idea and any measure regarding this phenomenon please let me know.
Could you explain the following 2 items?
Rating
52
Translation / English
- Posted at 29 May 2013 at 17:04
I'm mailing to ask you the following questions.
.
The AC adapter attached to the product cannot be sold in Japan, so we are using another AC adapter which we prepared on our side.
When it is lighted while recharging, a slight light is flickering.
I have no idea for this phenomenon as I lack in technical knowledge.
Probably it is because of defferent specifications beween your product and ours.
Your AC adapter: 8.4V、1A
Our AC adapter: 9V、1.3A
Please kindly advise me about the two points:
- Why such phenomenon occurs?
- Is there any countermeasure to solve this?
eirinkan likes this translation
.
The AC adapter attached to the product cannot be sold in Japan, so we are using another AC adapter which we prepared on our side.
When it is lighted while recharging, a slight light is flickering.
I have no idea for this phenomenon as I lack in technical knowledge.
Probably it is because of defferent specifications beween your product and ours.
Your AC adapter: 8.4V、1A
Our AC adapter: 9V、1.3A
Please kindly advise me about the two points:
- Why such phenomenon occurs?
- Is there any countermeasure to solve this?
Rating
52
Translation / English
- Posted at 29 May 2013 at 16:47
I am sending this email to consult you for something.
Japan has not the AC adapter attached with the product; therefore, use the other product provided by our company.
Light is on while charging and will be out gradually.
Since I have no such technical knowledge, I do not know the reason behind.
I am afraid the specification of your product is different from that of ours.
The AC adapter of your company: 8.4V, 1A.
Our AC Adapter: 9V, 1.3A.
What on earth will cause this phenomenon?
Does your company have any solution?
Please give me the answers to the above questions.
eirinkan likes this translation
Japan has not the AC adapter attached with the product; therefore, use the other product provided by our company.
Light is on while charging and will be out gradually.
Since I have no such technical knowledge, I do not know the reason behind.
I am afraid the specification of your product is different from that of ours.
The AC adapter of your company: 8.4V, 1A.
Our AC Adapter: 9V, 1.3A.
What on earth will cause this phenomenon?
Does your company have any solution?
Please give me the answers to the above questions.
