私は未使用の商品を返品しました。この場合Amazonの返品ポリシーでは、返送料を負担する事のみ求められます。返送料は私が支払っていますので、商品代金の全額が返金されるべきです。しかし、返金された金額は514.69ドルでした。この金額に関して出品者は10%の手数料を差し引いたと言っています。しかしながら、私はこの行為に納得する事は出来ない。商品代金は全額である571.88ドルが返金されるべきです。差額の57.19ドルの返還を求めます。
![[deleted user]](https://secure.gravatar.com/avatar/695023b4efd563721d13716b1457bc73.png?d=identicon&mode=crop&r=PG&s=42)
Rating
44
Translation / English
- Posted at 16 May 2013 at 12:38
I returned the unused product. In this case, according to Amazon's return policy, I would be asked to pay for the return shipping. Since I paid for it, the seller should refund me the cost of the product. However, he only returned me $514.69. He says he charged me 10% handling fees. However, I don't agree with this action. I should get the total price $571.88 back. I demand he return the difference, which is $57.19.
Rating
52
Translation / English
- Posted at 16 May 2013 at 12:09
I returned unused product.
In this case, I only needed to shoulder only the return shipment charge and nothing else according to Amazon’s product return policy.
Because I paid entire return shipment charge, you should refund me at full amount of product’s price. However, you only refunded me at $514.69 after deducting service charge of 10%.
But, I cannot accept your explanation. You should have refund me at full product’s price at $571.88 according to Amazon’s product return policy.
Therefore, I demand you to refund balance of $57.19 immediately.
Thank you
In this case, I only needed to shoulder only the return shipment charge and nothing else according to Amazon’s product return policy.
Because I paid entire return shipment charge, you should refund me at full amount of product’s price. However, you only refunded me at $514.69 after deducting service charge of 10%.
But, I cannot accept your explanation. You should have refund me at full product’s price at $571.88 according to Amazon’s product return policy.
Therefore, I demand you to refund balance of $57.19 immediately.
Thank you
Rating
54
Translation / English
- Posted at 16 May 2013 at 12:38
I returned the items I had bought before using them. The return policy of Amazon says buyers should pay only for the return fee when returning goods. I have paid for the return fee, so the seller should reimburse all the money I had paid for the goods. But the amount of money I got paid back was $514.69. The seller said he/she had deducted 10% of handling charge. But I don't think this makes sense. The seller must reimburse $571.88 to me, which is all the amount of money I had paid for the goods. So I claim that the seller should pay me back $57.19 to meet the difference.
