[Translation from Japanese to English ] Hello! I'm really sorry that the item sent you was not the one you request...

Original text

こんにちは！

この度は、あなたの希望の商品とわたしの商品に違いがあり、本当にすいませんでした。

わたしはあなたが望む対応をします。

あなたはどのような対応を望みますか？

わたしはあなたの為に全力を尽くします。

本当にごめんなさい。

Translation / English

Hello!

I'm really sorry that the item sent you was not the one you requested.

I will handle this matter as you wish.

How do you want me to handle this?

I will do my best for you.

I'm really sorry.

Translation / English

Hello!

Sorry for the difference of the item you wish and the one I sent. I apologize for the inconvenience.

I will do what you want me to do.

Please let me know what you want.

I will do my best for you.

I'm really sorry.

Translation / English

Hello!
I am really sorry that goods I sent was different from goods you want to buy.
I will respond your request.
Please write your request.
I will do my best for you.
I am really sorry.