申し訳ありませんが、荷物の追跡番号もなければ返金はできません。あなたが確実に商品を送ったという確証が得られないからです。いつ商品を発送しましたか？どの配送サービスを利用しましたか？現時点でこちらに商品が届いていない以上、私に分かるように証明をする必要があります。もしくは商品がこちらに到着するまで、しばらくお待ちください。あなたがちきんと送ってくれたのでしたら、届くはずです。必ず返金するのでご安心ください。ご理解とご協力をお願い申し上げます。
Rating
52
Translation / English
- Posted at 15 Mar 2013 at 23:55
I am sorry but I can not refund you without the tracking number of the parcel. It is because I can not have a proof that you have dispatched the item. When did you send it off? Which delivering service did you use? As I haven't received the item here yet at this moment, you need to prove it so that I can understand. Otherwise, please kindly wait until I receive it. If you have certainly sent it, it should arrive here. I promise you that I will refund you, so please don't worry. Thank you for your understanding and cooperation in advance.
★★★★★ 5.0/1
Rating
63
Translation / English
- Posted at 16 Mar 2013 at 00:10
I apologize but we cannot refund you without the package's tracking number because we cannot be sure that you have sent the item. When did you send the package? Which delivery service did you use? Since the item has not arrive here yet, we need to be convinced that the item is on its way. Or, please wait a little longer until the item arrives here. It should get here if you have sent it properly. We will refund you for sure, so please be assured. I appreciate your understanding and cooperation.
Rating
52
Translation / English
- Posted at 16 Mar 2013 at 00:14
I am sorry to inform you that we cannot offer you a refund unless you keep your tracking number. Currently we don't have any proof of your shipment. When did you send it? Which transportation service did you use? As long as we don't have a package from you, you need to proof that you did send us a package. Otherwise we should wait until the arrival of the package. If you send us a package properly, it will arrive for sure. Thank you for your cooperation.
★★★☆☆ 3.0/1
