[Translation from Japanese to English ] Hello. My name is John, the owner of A shop. I would like to apologize for c...

Original text

はじめまして、私はAショップのオーナーのJohnと申します。
許可もなく突然のご連絡をお許し下さい

今日はあなたに１つ教えてほしいことがあり、連絡をいたしました。

先日あなたが当ショップを訪問されたものの、注文を見送られたのではないかと思います

私達はアマゾン.comにて５年以上販売を続けていますが、こうしてウェブショップを出店するのは今回が初めてです

そこで、私達のショップの至らない点、もしくは注文を見送られた原因を教えていただけませんか？

もしよければこのクーポン券をご利用ください

Translation / English

Hello. My name is John, the owner of A shop.
I would like to apologize for contacting you all of sudden.

I'm writing to you now to ask you one thing.

You visited my shop the other day, but didn't place an order this time.

We've been selling at Amazon.com more than 5 years, but this is the first time to open a web shop in this way.

I am, therefore, wondering if you could kindly tell us what is missing at our shop, or the reason why you didn't make a order.

Please use this coupon, if you like.

Translation / English

Hello. I am John, an owner of A Shop.
Please excuse my sudden contact, done without your permission.

I have contacted you today because I wanted to know one thing from you.

I thought that you've visited our shop recently, but have forgone ordering on it.

We've been in business in amazon.com for five years, but it is our first time to open a web store like this one.

Therefore, can you tell us any reasons that you did not order at our store, or any shortcoming in the store itself?

Please use this coupon if you'd decide to shop with us.