chee_madam — 付けたレビュー

元の翻訳
当方に判明したのは、貴方が出荷において十分な送料を払わなかったか、または、顧客であるBへ送料の追加を求めなかったかであり、これは、加入契約の違反です。

送料が決定している旨をご注意ください。取引終了後、販売者は、送料の追加または他の費用を請求しないかもしれません。↵
出荷の際、過不足ない送料を支払うことは販売者の責任です。

修正後
当方に判明したのは、貴方が出荷において十分な送料を払わなかった、もしくは、B顧客への送料の追加を求めたかのいずれかであり、これは、加入契約における違反です。

送料が決定している旨をご注意ください。取引終了後、販売者は、送料の追加または他の費用を請求してはいけません。出荷の際、過不足ない送料を支払うことは販売者の責任です。

元の翻訳
提供していただいた、情報に関して感謝いたしております。しかしながら貴殿の報告書のレビューによると貴殿の買い手が注文品を受け取っていないことになります。

貴殿の販売特権を復権させる前に、今後レシートのないものへの不満を行わないような処置を詳細に報告して頂きたい。↵
我々はそれから貴殿の計画を再調査し、貴殿の販売特権を復権させるか否かを決定いたします。

貴殿の計画の作成と提出に関する情報は販売ヘルプの「販売特権の免職嘆願」をご覧ください。

修正後
提供していただいた情報に関して感謝いたしております。しかしながら貴殿のアカウントを検証したところ、貴殿の買い手が注文品を受け取っていないという状況が数件あることが判明しました。

貴殿の販売特権を復権させる前に、今後、商品が発送されていないというクレームの防止策について詳細をご提出して頂く必要があります。ご提示いただいた防止策の検証をもって、復権に対する対応を検討いたします。

貴殿の計画の作成と提出に関する情報は販売ヘルプの「販売特権の免職嘆願」をご覧ください。

元の翻訳
Oh, I see. There are changes in stocks every day.
I would like to purchase the following 3 items if the stocks become more than 20 pcs.
I appreciate if you can check the stocks on a regular basis.
Thank you in advance.

修正後
Oh, I see. There are changes in stocks every day.
I would like to purchase the following 3 items if the stocks become more than 20 pcs.
I appreciate it if you can check the stocks on a regular basis.
Thank you in advance.

元の翻訳
I can’t change the product description as it was prepared by Amazon.
This product still has the image of an old product, but what has changed is only the package, and the product itself has not changed.
If you are not satisfied, it would be a shame, but please ship it back to Japan as I will issue you a refund.
Thank you.

修正後
I can’t change the product description as it was prepared by Amazon.
This product still has the image of an old product, but what has been changed is only the package, and the product itself has not been changed.
If you are not satisfied, it would be a shame, but please ship it back to Japan as I will issue you a refund.
Thank you.

元の翻訳
Does the shipment is returned not yet?
The shipping cost does not need if you send back to the courier as the declining the shipping that you are worried.
I have already told the EMS courier.↵
When the returned shipment is arrived, I will pay the cast.
I have already refund, Please send back the item ASAP.
When the item does not send back, I will call paypal, ebay and police that your country as fraud.
Fraud is a serious crime.
It is against the international law, so I will file a claim to the police in Japan.

Please make your good decision.

修正後
Have you return the shipment yet?
The shipping cost as you have been worried does not incur to you if you reject the receipt of the shipment, and have the courier take it back to their office.
I have already contacted the EMS handling agent regarding this and made an arrangement with them that I will be paying for the charges upon the arrival of the shipment.
↵
I have already refunded to you, so, please send back the item ASAP.
If you do not send me back the item, I will report to PayPal, ebay and police in your country as fraud.
Fraud is a serious crime.
It is against the international law, so I will file a claim to the police in Japan.

Please make your good decision.

元の翻訳
ただいま、郵便局から連絡がありました。↵
I have just received communication from the post office.

There are three possible scenarios.
1. The issue which I told you about just previously involving a customs related matter.
However such a case hardly ever occurs.
The post office which is handling this apparently has never had such a case happen before.

2. The weight reported was incorrect.
However this was also confirmed by both the post office as well as me that there was no such mistake.

3. Possible suspicious circumstances. Depending on the country, there have been cases where even things that have a low price have been overcharged.
Unfortunately the same cases have apparently been known to occur in Singapore.

修正後
I have just received a communication from the post office.

There are three possible scenarios.
1. The issue which I told you about just previously involving a customs related matter.
However such a case hardly ever occurs.
The post office which is handling this apparently has never had such a case happen before.

2. The weight reported was incorrect.
However this was also confirmed by both the post office as well as me that there was no such mistake.

3. Possible suspicious circumstances. Depending on the country, there have been cases where even things that have a low price have been overcharged.
Unfortunately the same cases have apparently been known to occur in Singapore.

元の翻訳
About the error that you have reported, we were unable to confirm the same result when we tried it with the same type of device.
Could you update the application to the newest version and if you still encounter the same problem, please let me know.

修正後
We have tested the same model of the device in order to verify the error just reported by you, and we were unable to confirm the same result.
Please update the application to the newest version and please let me know if you still encounter the same problem.

元の翻訳
Currently, there's no option to increase the size of the icons.
It is however possible to make the icons look bigger by removing the ornament around them, so please try this out for yourself.

修正後
Currently, there's no option to increase the size of the icons.
It is, however, possible to make the icons look bigger by removing the ornament around them, so please try this out for yourself.

元の翻訳
Thank you for you email.

We have been working with Singaporean clients for several time , however, this is my first time to deal with such a case.

In fact, according to the EMS agreement, it takes a duty only when there is a surprise inspection.

It is also mentioned that if this happens, then you have to go to the be Bureau of Costumes to take it back.

Incidentally, where was the request from? Also, what was the reason for this request?

In either case, we are asking the to get contact with EMS handling agent from the post office trying to confirm the details of the current situation.

Sorry for taking up your time.

修正後
Thank you for you email.

We have been working with Singaporean clients for many times , however, this is my first time to deal with a case like this.

In fact, according to the EMS agreement, it takes a duty only when there is a surprise inspection.

It is also mentioned that if this happens, then you have to go to the be Bureau of Customs to take it back.

Incidentally, where was the request from? Also, what was the reason for this request?

In either case, we are asking EMS handling agent from the post office to check the details of the current situation.

Sorry for taking up your time.

元の翻訳
大変早い発送をしていただき、ありがとうございました。しかし、51.15シンガポールドルの料金を事前に支払うよう言われてしまいました。すでに送料は払っているので、なぜ別に支払わなければならないのか、ご説明いただけないでしょうか。他の販売者から、送料の前払いを請求されたことは今までに無いものですから。

お返事お待ちしております。よろしくお願いいたします。
敬具
Vinson

修正後
大変早い（迅速に）発送をしていただき、ありがとうございました。しかし、51.15シンガポールドルの料金を事前に支払うよう言われてしまいました。すでに送料は払っているので、なぜ別に支払わなければならないのか、ご説明いただけないでしょうか。他の販売者から、送料の前払いを請求されたことは今までに無いものですから。

お返事お待ちしております。よろしくお願いいたします。
敬具
Vinson

元の翻訳
The product arrived.↵
1 out of the 10 LED lights did not light up.
Please ship a replacement for this.

修正後
The product has arrived, but 1 out of the 10 LED lights did not light up.
Please ship a replacement for this.

元の翻訳
Thank you very much for your kind guidance.
I have not listed at Rakuten because of the initial cost.
I see that returning items to New Zealand can be troublesome.
If we can agree on 450 yen x 360 pieces, I can sell them out instead of returning them.
But with this price, your loss will be too large.
Which is a better option for you?↵
Can we minimize your loss and your trouble this way?
I am very sorry for the inconvenience this has caused you.
I would be grateful if you could come up with a suggestion.

修正後
Thank you very much for your kind guidance.
I have not listed at Rakuten because of the initial cost.
I see that returning items to New Zealand can be troublesome.
If we can agree on 450 yen x 360 pieces, I can sell them out instead of returning them.
But with this price, your loss will be too large.
Which is a better option for you in terms of minimizing your loss and your trouble?
I am very sorry for the inconvenience this has caused you.
I would be grateful if you could come up with a suggestion.

元の翻訳
■Unfortunately, this product is no longer sold. I am sorry that I can’t help you.
However, it is available as a new model called OO.
You can purchase it for the same price.
Please let me know.
■The product will be shipped in 2-3 days.
As it will be shipped from my warehouse, I will check my inventory.
■Warranty only applies to a defective product. After the defect is verified, warranty will be applied. In that case, you will be responsible for shipping.
■I do not have OO. Is that all right? The product costs 1,150 dollars.
May I send you the link?

修正後
■Unfortunately, this product is no longer sold. I am sorry that I can’t help you.
However, it is available as a new model called OO.
You can purchase it for the same price.
Please let me know if you like to purchase this new model.
■The product will be shipped in 2-3 days.
As it will be shipped from my warehouse, I will check my inventory.
■Warranty only applies to a defective product. After the defect is verified, warranty will be applied. In that case, you will be responsible for shipping charges.
■I do not have OO. Is that all right? The product costs 1,150 dollars.
May I send you the link?

元の翻訳
The Amazon’s schedule of delivery was supposed to be between Feb. 6 and Feb. 12.
It has passed more than one month since then, but I have not received the item yet.

Though it is the international postal service, I have been waiting the delivery for an extra time of one month; non-delivery means to have a possibility of some trouble happened on its way.

I would like to request you reshipment or a refund.

修正後
Amazon has scheduled the delivery of my order was supposed to be between Feb. 6 and Feb. 12.
More than one month has passed since then, but I have not received the item yet.

Though it is the international postal service, I have been waiting for the delivery long enough - more than one month - and the fact that it has not arrived here yet is highly likely due to some problem.

I would like to request you reshipment or a refund.

元の翻訳
The stipulated delivery schedule is from February 6 to 12.
It has been one month since the delivery schedule, but I have not received an item yet.

Even if it is delivered through international mail, I have waited an item arriving for enough time, over one month. I think that there is a high possibility that a problem happened as an item has not arrived yet.

I hope for reshipping or refund.

修正後
The delivery was originally scheduled for between February 6 to 12.
It has been one month since the delivery schedule, but I have not received the item yet.

I think I have waited long enough, over a month from the scheduled date of delivery, for the arrival of my order, even when the fact that the delivery is through international mail is taken into consideration↵
↵
I am wondering there is a strong possibility that a problem happened as my order has not arrived yet.

Please either process for reshipment or refund.

元の翻訳
I used to live in Moscow so I would like to sell excellent items to Russian customers.

I was really sad to hear that you were not satisfied with the item I sold.

That is why I am willing to accept if you return the item.

Please send the item by air and I will pay shipping cost when it arrives.

As the shipping procedure in Moscow is complicated, If you do not want to return items,↵
I would like to solve this issue by giving you a $70 refund for this item.

Please choose between returning items or $70 refund.

修正後
I used to live in Moscow so I would like to sell excellent items to Russian customers.

I was really sad to hear that you were not satisfied with the item I sold to you.

That is why I am willing to accept if you return the item.

Please send the item by air and I will pay shipping cost when it arrives.

I am aware that the process for shipping from post offices in Moscow can be quite troublesome, I would like to solve this issue by refunding you USD70, if you do not return the item.

Please choose between returning items or $70 refund.

元の翻訳
There is no problem at all. I understood about the transaction. I look forward to receiving the design.

修正後
There is no problem at all as weI understood and agreed with the terms of the transaction. I look forward to receiving the design.

元の翻訳
Why did you stop selling XYZ? Because you can’t offer support? Or You can update the version? Or are you going to upgrade to a new product?
Please tell me the reason. It’s a shame because I was considering buying it.

修正後
Why did you suspend selling XYZ? Because you can t offer support? Or You cannot update the version? Or are you going to upgrade to a new product?
Please tell me the reason. It’s a shame because I was considering buying it.

元の翻訳
I thought that I could receive the invoice through the PayPal, but I could not, so I have remitted $100.00 as the deposit.

修正後
It seems that the invoice from PayPal which I was expecting is not sent to me anytime soon, so I have remitted $100.00 as the deposit.

元の翻訳
A logistics company shipped wrong item to you.
However, when the time I noticed that and inquired to them, it was still before the custom’s processing in Japan, so I had been able to retrieve it.
I have shipped correct item for you yesterday. As I have entered the new tracking number, please confirm it. I am sorry for the delay in shipping.

修正後
A logistics company shipped wrong item to you.
However, when I noticed that and inquired to them, it was still before the custom’s processing in Japan, so I had been able to retrieve it.
I have shipped correct item for you yesterday. As I have entered the new tracking number, please confirm it. I am sorry for the delay in shipping.

元の翻訳
It seems that the logistics company had shipped the wrong item to you. We realized that, contacted the company, and was able to bring back the item which had not been made through customs yet. We shipped the original item to you again yesterday. Please check the new tracking number we entered. We are sorry for this shipping delay.

修正後
It seems that the logistics company had shipped the wrong item to you. When we realized that, contacted the company, and was able to bring back the item which had not been made through the customs yet. We shipped the original item to you again yesterday. Please check the new tracking number we entered. We are sorry for this shipping delay.

元の翻訳
Thank you for your cooperation.

I understand about cancellation.
As for refunding, money that was transferred to PayPal
has already been processed for drawing,
I cannot refund now because balance in PayPal is small.

It will take about 1 week to refund it.
Could you wait for it?

I will be waiting for your reply.

Shipping charge for packing
It is 12 dollars for the 1st item,
and 1.5 dollars is added per package thereafter.

Bidding was successfully made for 2 items this time,
and shipping charge of EMS is 13.5 dollars.

Thank you.

修正後
Thank you for your cooperation.

I understand about cancellation.
As for the refund, money that was transferred to PayPal
has already been withdrawn, and
I cannot refund you the money now because current balance in my PayPal account is insufficient to immediately process the refund for you.

It will take about 1 week to refund it.
Could you wait for it?

I will be waiting for your reply.

Shipping charge for combined packing
is USD12 for the 1st item,
and additional USD1.50 is charged per package thereafter.

Bidding was successfully made for 2 items this time,
and shipping charge through EMS is USD13.50.

Thank you.

元の翻訳
Hello, thank you for your message.
I understand about the cancellation.
About the refund on Paypal, unfortunately I already withdrew your payment, so there isn't enough balance on my account to refund your payment right now.
Would you please wait about a week for receiving refund?
I'm looking forward to hearing from you.

About combined shipping cost:
The first one is $12, and plus $1.50 will be applied for each additional item.

At this time, you purchased two of them and it's shipping cost will be $13.50 via EMS.

Best regards,

修正後
Hello, thank you for your message.
I understand about the cancellation.
In regards to the refund, unfortunately I already withdrew your payment, so there isn't enough balance on my PayPal account to refund your payment right now.
Would you please wait about a week for completion of refund process?
I'm looking forward to hearing from you.

Regarding the combined shipping charges:
The first one is $12, and plus $1.50 will be applied for each additional item.

At this time, you purchased two of them, so the shipping charge will be $13.50 via EMS.

Best regards,

元の翻訳
Thank you for your inquiry.

We are afraid we cannot lower the price because it is our rock-bottom price.
Also, this merchandise is sold in sets and we cannot add two extra cups.

We are sorry we cannot meet your requirement. However, this merchandise is very popular and it would be appreciated if you will consider the purchase.

Thank you very much.

修正後
Thank you for your inquiry.

We are afraid we cannot lower the price because it is our rock-bottom price.
Also, this merchandise is sold in sets and we cannot add two extra cups.

We are sorry we cannot meet your requirement. However, this merchandise is very popular and it would be appreciated if you will still consider the purchase.

Thank you very much.

元の翻訳
Thank you for your inquiry.

I am afraid to inform you that we cannot reduce this price farther because we have listed it with our best price.
Moreover, you would not be able to add two cups because this item is on sale only as a set.

We are sorry for not meeting your request, but I was wondering if you could reconsider about this item since it has a good reputation.
Thank you for your understanding.

修正後
Thank you for your inquiry.

I am afraid to inform you that we cannot reduce this price further because we have listed it with our best price.
Moreover, you would not be able to add two cups because this item is sold only as a set.

We are sorry for not being able to meet your request, but I was wondering if you could reconsider about this item since it has a good reputation.
Thank you for your understanding.